This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Verizon
- Mobile Phones
- Newark, DE
About this business
Location details
1209 Churchmans Rd, Newark, DE 19713, Newark, DE, 19713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Horrible customer service. The guy helping literally just sat there on his phone while I inquired about the next steps with getting a phone. Another worker was on the phone helping her friend book a hotel room loud and obnoxiously. I walked out without even receiving a device. Keep in mind I was probably their first customer after opening. You would think they’d have a better disposition. I won’t be returning and if you don’t appreciate being treated rudely I suggest you don’t stop by either.
Overall, did not have a good experience purchasing a phone today. We have a business plan and the customer service we received was far from professional. I was not asked if I wanted any warranty/insurance on the phone or walked through anything. It was grab the box, here’s your phone kind of transaction. No questions asked. I questioned how to do the transfer and just kept being told I’d have to pay. Finally, a customer service number with tech support was suggested - which should have been mentioned from the start. The othe... read more
Went to trade-in a phone and Tony was awesome! The check-in was super quick, gave excellent advice and was incredibly professional!
It has been such a cluster working with this Verizon store. They messed up my account and it’s taken numerous calls to get my account fixed. They don’t know what they’re doing at this location. I plan to drive up there and speak to the manager
Verizon commercials
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.4 star rating with 236 reviews.
When is Verizon open?
Verizon is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com