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Verizon
- Mobile Phones
- Newark, DE
About this business
Visit our store at Newark for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
1209 Churchmans Rd, Newark, DE 19713, Newark, DE, 19713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
The lady at the front door that greets you was very rude. Didn’t want to show me how to add a an account manager on the app because she claims she “didn’t know how” and couldn’t get anyone else to help. Always had a frown and interrupted me while explaining.
Paid almost $400 for my bill. Called customer service after my service was disconnected. Was told we didn't receive your payment. They tried to get another $400 out of me without even trying to find the payment I already made. I was forced to go out and get a new provider. Now they're charging me for device payments and early termination. I do not recommend.
I had issues with activating a new phone with a ported number from AT&T. I had no luck for four hours the night before with techs online and had decided I'd have to go in to get it taken care of in person. We got there about 40 minutes before closing and figured that would be plenty of time. For whatever reason the port was stuck somewhere in limbo and it was not a simple port. Jerome (I believe was his name) spent a ton of time being transferred between customer service reps and the people on the port team and stayed 45 min... read more
*edit -You have had 2 chances to show me the "exceptional service" you strive for and both were utter failures. You will not have another chance to let me down, this I assure you My second and last visit to this location.... I have been a Verizon customer for over 20 yrs because of the service level I have always gotten. This store has twice been less than helpful when I was down a phone. The previous time, my wife's phone failed and I went here as it was closest to me. They would not help because it was 15 minutes before cl... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.4 star rating with 223 reviews.
When is Verizon open?
Verizon is open now. It will close at 5:00 p.m.
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