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Visit our store at Newark for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
1209 Churchmans Rd, Newark, DE 19713, Newark, DE, 19713, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | 10:00 a.m. to 5:00 p.m. |
Ordered a phone w/Verizon for pick up here because it was "in stock," never got confirmation that it was ready, got attitude from Manager when I went in 3 days later to see what was up. I asked why they did not acknowledge the email with my order & was told "That's not how it works." Then she handed me my phone and walked away. Customer Service said this store "NEVER" answers their calls, and they could not even cancel my order because it was stuck in limbo unacknowledged in the Manager's email. All employees looked miserabl... read more
Awesome
Worst experience with a Verizon representative ever! EUGENE…EUGENE…EUGENE!!!!! Needs customer service training ASAP! Awkward engagement from a sales representative I have ever experienced. He displayed no positive interaction, every question was backed with a defensive response and he lacks professionalism. I went into the Delaware location for technical support but I decided to upgrade. Eugene seemed nervous and unsure of himself when providing responses to my questions. At one point, another representative came over to off... read more
I had the most disrespectful experience I've ever had at a cell phone store.. not even by the staff but the manager.. if I don't switch back to t-mobile I'm at least going to find another store
Verizon has a 3.4 star rating with 231 reviews.
Verizon is open now. It will close at 8:00 p.m.
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