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Verizon
- Mobile Phones
- Newark, DE
About this business
Location details
1209 Churchmans Rd, Newark, DE 19713, Newark, DE, 19713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Nice workers and good service!
Garbage customer service. Garbage company. Do not trust them do not go there. 180 calls in 50 days.
Horrible customer service. The guy helping literally just sat there on his phone while I inquired about the next steps with getting a phone. Another worker was on the phone helping her friend book a hotel room loud and obnoxiously. I walked out without even receiving a device. Keep in mind I was probably their first customer after opening. You would think they’d have a better disposition. I won’t be returning and if you don’t appreciate being treated rudely I suggest you don’t stop by either.
Overall, did not have a good experience purchasing a phone today. We have a business plan and the customer service we received was far from professional. I was not asked if I wanted any warranty/insurance on the phone or walked through anything. It was grab the box, here’s your phone kind of transaction. No questions asked. I questioned how to do the transfer and just kept being told I’d have to pay. Finally, a customer service number with tech support was suggested - which should have been mentioned from the start. The othe... read more
Went to trade-in a phone and Tony was awesome! The check-in was super quick, gave excellent advice and was incredibly professional!
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.4 star rating with 238 reviews.
When is Verizon open?
Verizon is closed now. It will open at 9:00 a.m.
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