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Verizon
- Mobile Phones
- Newark, DE
About this business
Visit our store at Newark for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
1209 Churchmans Rd, Newark, DE 19713, Newark, DE, 19713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Overall, did not have a good experience purchasing a phone today. We have a business plan and the customer service we received was far from professional. I was not asked if I wanted any warranty/insurance on the phone or walked through anything. It was grab the box, here’s your phone kind of transaction. No questions asked. I questioned how to do the transfer and just kept being told I’d have to pay. Finally, a customer service number with tech support was suggested - which should have been mentioned from the start. The othe... read more
Went to trade-in a phone and Tony was awesome! The check-in was super quick, gave excellent advice and was incredibly professional!
It has been such a cluster working with this Verizon store. They messed up my account and it’s taken numerous calls to get my account fixed. They don’t know what they’re doing at this location. I plan to drive up there and speak to the manager
Verizon commercials
Ordered a phone w/Verizon for pick up here because it was "in stock," never got confirmation that it was ready, got attitude from Manager when I went in 3 days later to see what was up. I asked why they did not acknowledge the email with my order & was told "That's not how it works." Then she handed me my phone and walked away. Customer Service said this store "NEVER" answers their calls, and they could not even cancel my order because it was stuck in limbo unacknowledged in the Manager's email. All employees looked miserabl... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.4 star rating with 235 reviews.
When is Verizon open?
Verizon is closed now. It will open at 9:00 a.m.
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