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Verizon

3.5

About this business

Location details

1209 Churchmans Rd, Newark, DE 19713, Newark, DE, 19713, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.5284 reviews
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tom long's profile image
tom long 
4 weeks ago

second time I've reviewed this store with the same experience.. store employee told me that my lack of reception was due to the games I let my kid download on my phone.. anyway the guy for verizon at the mall told me that was absolutely wrong and to call 611.. they updated something on my phone and now it works fine.. this store is horrible and I wouldn't recommend anybody ever go here.. it would be nice if they hired people who actually had a little pride in the work they do instead of just showing up to collect a check 

Jean Carroccino's profile image
Jean Carroccino 
4 weeks ago

Clean store and pleasant atmosphere. In and out with no hassles or pushy sales. 

D. Sands's profile image
D. Sands 
4 weeks ago

LISTEN!!! My girl Alex C. saved the day!!! If you need something she is AMAZING! I couldn't have asked for a better Verizon customer service rep. She genuinely wants to help and truly listens to your needs. She didn’t have to listen, she didn't have to provide extra solutions to my issue but the simple fact is that she did. She is extremely passionate and sincere about giving the best to every customer. All I can say is, if you need FORT KNOX on your child's phone💯.... she definitely has you covered 🤣😂. ❤️ Thanks for bein... read more

Loong's profile image
Loong 
a month ago

I have to mention that some of the Verizon employees here really lack basic knowledge about their services. I registered my company account on the Verizon website, but due to network issues, I couldn’t move forward. So, I took all my documents to a Verizon store to continue the process, and the person there could barely tell the difference between a business account and a personal one. He was incredibly impatient and didn’t seem to understand basic business procedures. In the end, I had to resolve everything through Verizon’... read more

Jack Smith's profile image
Jack Smith 
a month ago

Rob was great, and helped me navigate getting my phone professionally. He did an awesome job, and sets a great model for well thought out customer service 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.5 star rating with 284 reviews. 

When is Verizon open?

Verizon is open now. It will close at 7:00 p.m. 

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