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Verizon
- Mobile Phones
- Marietta, GA
About this business
Visit our store at Marietta for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
1401 Johnson Ferry Rd #104, Marietta, GA 30062, Marietta, GA, 30062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Walked in to update my phone- I am a on a family plan and authorized to make changes (ie update phone, purchase new device). The employee asked me to login to my account (rather than pulling up our account information himself- I am at an actual store). I informed him I do not have access to our Verizon account on my phone. I was then told I could not upgrade my phone since the account holder was not present, something about this is the policy at corporate stores. Throughout our entire interaction the employee never attempted... read more
OK, this is my favorite Verizon store. I've always had excellent, knowledgeable, friendly help here. Just recently I was working with Todd to replace my mangled phone. It is not a simple process to make the swap with all the previous guarantees and rewards that I was given for my previous purchase. Old plans go away and new plans come in so making a straight swap is never easy. He handled all of that and much more. He also knew about the aftermarket products and how to navigate their websites. True old school, excellent cust... read more
To make a change to your plan the employee dials a phone and hands it to you to speak with someone in a call center in another country and then walks away. The call center employee can't tell you what your new cost will be, they say they will contact you in a few days? There is more, but suffice to say we walked out and had a cheaper plan and new phone from T-Mobile within the hour.
Came here to do a phone trade, Kelly was helping me, but seemed to be busy with other stuff and wasn’t really acknowledging me. I had some questions because I haven’t done this before and wasn’t understanding her. She rolled her eyes when I asked for her to clarify something to my mom because she is running the family plan. I work in customer service so I understand being tired of questions but I asked politely and wasn’t being rude.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.4 star rating with 192 reviews.
When is Verizon open?
Verizon is closed now. It will open tomorrow at 10:00 a.m.
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