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Verizon

3.7

About this business

Location details

2605 E Beltline Ave SE, Grand Rapids, MI 49546, Grand Rapids, MI, 49546, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.7468 reviews
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Dominic Chambers's profile image
Dominic Chambers 
a week ago

The greatest customer service in cellular. Above and beyond. I Cannot say enough about these employees dedication to their customers and the brand. Every time I'm there no matter what the circumstances, I am able to resolve my issue or get work accomplished. Being greeted at the door here is like a welcome family entrance back home. At points in time these people have worked meticulously to assist me and have literally saved my life. I hope this Verizon wins an award for outstanding customer relations in the community. God b... read more

Adam John's profile image
Adam John 
a week ago

These guys just went above and beyond for me. I was frustrated with my charge port, and they went out of their way to stop what they're doing and clean out my charge port on my phone. Thank you 

John Winegar's profile image
John Winegar 
2 weeks ago

I had a fantastic experience working with Jesse at Verizon Wireless. From the moment I walked in, Jesse was friendly, professional, and incredibly knowledgeable. He took the time to understand my needs, explained my options clearly, and made sure I got the best plan and phone for my situation. What really stood out was Jesse’s patience and genuine care — he never made me feel rushed, answered all my questions thoroughly, and ensured everything was set up properly before I left. It’s rare to find customer service this good th... read more

Carolyn Boven's profile image
Carolyn Boven 
3 weeks ago
Martin Heyder's profile image
Martin Heyder 
4 weeks ago

Great service, very busy store so your wait time could be long 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 468 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 10:00 a.m. 

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