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Verizon
- Mobile Phones
- San Jose, CA
About this business
Visit our store at San Jose for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
2910 Stevens Creek Blvd Ste 120, San Jose, CA 95128, San Jose, CA, 95128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I have to say this store is so unprofessional and very rude to customers.. I came in trying to upgrade my iPhone and I was greeted rudely and when was trying to get the iPhone I wanted with the storage I was talk to like I was no worth there time and talk down too and told to go the Apple Store across the street if I can afford it and got waved off with a hand motion to get out.. I’ve been a Verizon customer for many years and with the interaction I was so disappointed and disrespected by the attitude and interaction with me... read more
DO NOT GO THERE, A BUNCH OF THRIVES AND LIARS Do not go to the store, a bunch of thieves and liars that will steal your money for nothing! I went to the store with my husband on Thursday to upgrade our service and our phones and trade in our old phones, the salesperson, Mario, said that we only owed the payment of $332.50 and when the time came for us to make the payment their faulty device deducted $3,132.48 from our bank account. And when we asked what’s the issue they said that this is a faulty issue on their device that ... read more
Probably one of the worst customer service experiences I have had in a while. 'D', 'Dee' (or some variation thereof) -- the store "supervisor" -- was arrogant and behaved more like a newly hired junior staff member than a supervisor, with little interest in providing any meaningful assistance. Cocky, arrogant, indifferent and unhelpful are the words that come to mind. I had experienced connectivity issues on the Verizon network, with an active phone number, for which I had gone to the Verizon store hoping for some assistance... read more
Thank you Ethan for all the help, I cannot imagine anyone who could help customers more than you!
Love this location. Quick service and employees are very easy to work with. I go out of my way to come here vs other stores. Ethan helped me during my last visit and did not disappoint.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.7 star rating with 111 reviews.
When is Verizon open?
Verizon is open now. It will close at 9:00 p.m.
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