Verizon

Hagan Williams 

on Google

a week ago

This Verizon store is staffed with some of the most non-customer service friendly employees I have met. I called the store to tell them I was doing an early upgrade and would like to pick up the phone and transfer my storage at home, like it allows you to do online. The staff member told me I could absolutely do that, and he would set the phone aside. I drove to the store and was greeted by someone who was scrolling on her phone and barely made eye contact once. She was incredibly blunt and told me that I could in fact, not ... read more

Gregory Pinckney 

on Google

a week ago

Shaun, was very knowledgeable, caring, understanding, and the best help I’ve ever gotten from Verizon. I think he should be acknowledged for the hard work and commitment he has shown me as a Verizon customer. 

e blackman 

on Google

a week ago

I had an outstanding experience at this Verizon store. Niko was exceptional—professional, patient, and incredibly knowledgeable. He transferred all of my data from my old phone (which had shocked me an overheated often) to my new device quickly and flawlessly. My husband and I were out of town when this happened, and the team stepped in to help us without hesitation. Their customer service was above and beyond what we expected. Thank you, Niko, and the rest of the staff—you turned a stressful situation into a smooth and posi... read more

Carlas Alston 

on Google

a week ago

Josha was an amazing sales rep. He really did what we needed him to do and worked hard for us top tier service 

Sonta’ Montague 

on Google

2 weeks ago

I had an 11am appointment and was called on time to sign in and be helped by Erik. Customer service over the phone could not resolve my issue and immediately indirectly went to saying that I needed a new phone.., thank goodness I had an appointment with Erik this morning who actually took my phone and less than one minute had my phone up and running emails text messages all coming through. Erik did a hard reset something customer service did not even think about he was very helpful and showed me how to go back in and reset m... read more