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Verizon

3.6

About this business

Location details

3393 Union Rd, Cheektowaga, NY 14225, Cheektowaga, NY, 14225, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
WedClosed
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.6557 reviews
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Timothy Rashko's profile image
Timothy Rashko 
2 months ago

What started off being a bad experience was quickly turned around by Iain Fehr the manager of the store. When we switched from T-Mobile to Verizon we were supposed to receive our rebate and never did.. we came to Iain about the situation and he stuck with us the whole time and really went to bat for us!! Thank you Iain!! You made me believe in good customer service again.. keep up the great work 

Kylie Shipley's profile image
Kylie Shipley 
3 months ago

I had a very disappointing experience at this Verizon location yesterday morning. My boyfriend and I arrived right when the store opened and waited over an hour to be helped. When an employee named Latisha finally came out, she immediately had a negative attitude, saying she didn’t want to be there. Throughout the interaction, she repeatedly talked over me and would not allow me to speak, while being noticeably more polite and soft-spoken toward my boyfriend. When I calmly said to my boyfriend, “I’m just trying to talk to yo... read more

Sharon A Caetano's profile image
Sharon A Caetano 
3 months ago

It was great.They were very nice and had my phone fixed.Within ten fifteen minutes great people. 

Tom Avila's profile image
Tom Avila 
3 months ago

Incredibly friendly helpful in swapping out a new SIM card that died when I was 5 1/2 hours away from home on a business trip. Really saved the day! 

Scarlett's profile image
Scarlett 
3 months ago

Jay was extremely helpful and kind 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.6 star rating with 557 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 10:00 a.m. 

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