Verizon's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Verizon

3.7

About this business

Visit our store at Charlotte for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

12910 Walker Branch Rd Suite 100, Charlotte, NC 28273, Charlotte, NC, 28273, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.7250 reviews
Select a rating
Haley Dinice's profile image
Haley Dinice 
on Google
2 weeks ago

Initially I was very pleased with my service at this store. The associate (I forget his name) helped me get a new phone and said we lowered my bill by over $40! He even showed me a print out with my “new monthly bill amount” on it. Fast forward two months later, got a bill that was more than $20 over the amount he showed on the printout that day. Called Verizon, they stated that the amount he gave me on the printout was a ONE TIME amount with some special discount on it for switching plans but that was not the actual amount ... read more

Amy Heefner's profile image
Amy Heefner 
on Google
2 months ago
Paul D. Hess's profile image
Paul D. Hess 
on Google
2 months ago

I have been in the Charlotte area for 6 years, originally from NW Indiana. Trying to find a reliable business that employees knows what they are doing is hard to find. When I first walked in, I was checked in immediately. The wait wasn't long. I was so surprised and shocked the person who did help me, she knew what she was doing. I was in there less than 30 mins. This store is 10x better than the other Verizon stores I have been too. I highly recommend this place. 

Richard Hunter's profile image
Richard Hunter 
on Google
2 months ago

They didn't have what I wanted and sales lady wasn't professional. Leaning on counter didn't offer any other options or nothing 🤦🏿‍♂️ 😕🤤 

Daniela Herrera's profile image
Daniela Herrera 
on Google
2 months ago
View all google reviews

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 250 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com