Verizon

john fawcett 

on Google

a week ago

Great service, knowledgeable and friendly staff. 

Mike Boyle (GTRC) 

on Google

2 weeks ago

28+ yr customer here was told to kick rock when i had a problem with my new phone (pixel 9 PRO XL) after spending several hours over several days on the phone with tech support. They told me to go to the store and get the devices replaced. When i got to the store they told me to call tech support again. Now the return window is almost up on a broken phone. The problem with the phone by the way was it didn't ring. Phone has a modem problem and Verizon would not replace it. Just AVOID THE STORE AT ALL COSTS they don't want you... read more

william johnson 

on Google

3 weeks ago

Why is there no direct contact to this store. # only takes me to corporate line. I need to see if my order is ready to be picked up 

Tyler Scott 

on Google

a month ago

Went in for an upgrade on a phone and decided to get a watch for me and my girlfriend. They had hers in stock but had to put mine on order. After speaking with the rep and making sure to let them know my new address I left thinking everything was fine. Come to find out my address never got updated, and my watch got sent to my old address on the other side of my state. I tried calling customer service first and got directed back to the store, only for the rep to tell me I can either wait it out until it redirects to me or pay... read more

Alp Paul 

on Google

a month ago

I tried to return defective phone & was told I couldn't do it at the store. They gave me a phone number to call to do it. I called and they said the store should have done it. I went back with an appointment on Mother's day and they wouldn't give me a chair to sit on because I'd been standing there for an hour. I had an appointment but apparently they didn't want me to return the phone because that's what I put in my appointment, for a return of phone. I was the only person in there! AND I'm a 75 year old handicapped senior ... read more