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Verizon
- Mobile Phones
- Rochester Hills, MI
About this business
Visit our store at Rochester Hills for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
3159 S Rochester Rd, Rochester Hills, MI 48307, Rochester Hills, MI, 48307, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Just another typical Verizon store with absolutely horrible customer service from the staff inside.
If you go here look for Jacob. My guy has jokes and knows his stuff. We had real issues with getting my number ported over but he spent nearly 2 hours with service techs and port tech. He also stayed late to make sure we were good.
I’ve always had positive experiences at this Verizon store, and today we worked with Jacob and he went above and beyond!! He was friendly and professional, taking a lot of time with me and my 80 year old mother to make sure she understood her new iPhone! Thanks, Jacob!!
Totally a scammer! They charge people money without providing any service! I was trying to transfer my wireless plan from another service provider to Verizon on 7/9/2025. The plan I chose was a $45 smartphone plan. I was then charged $50.40($45+$2.7sales tax+$2.7 911charge). After my payment was complete, my wireless service transaction faced an error E-code E2U6X. They tried but all failed to complete my wireless service transfer, with the same error code. The representative at last told me I actually cannot transfer to Ver... read more
This Verizon Store is closest to my house. While I was looking up the hours of operation, I noticed that they are rated lower than most. I suspected I needed a new phone and went in anyway. During that visit they couldn’t have been more pleasant. It made me question why they were rated so low. They recommended that I try the Internet And assured me that I could return it if I had trouble setting it up or changed my mind. No trouble setting it up but then have to purchase devices since I don’t have Smart TVs. A couple days la... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.3 star rating with 333 reviews.
When is Verizon open?
Verizon is closed now. It will open at 10:00 a.m.
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