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23718 El Toro Rd A, Lake Forest, CA 92630, Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | Closed | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Rude and disrespectful for long time customers
My husbands phone which he had purchased at this store, was not working properly. We tried Verizon phone customer service several times, and they sent us a new phone. Tried over the phone to get it set up / no luck. Went into the Lake Forest Verizon store on El Toro - a nice representative assisted with the set-up. Took the phone home, only to find out that the screen was locked, and we could not access the phone without inputting my husbands pin number every time. My husband is 84 years old and has dementia. I don't want th... read more
Tina was very kind and connected me to a translator about a major billing problem. She resolved it fast and simple. Thank you
I came to the store and I was help by Tina and she helped me set up my international call to Germant. She did it in the best possible way and the most economical way to find a solution to my request and I really appreciate all the help. She’s very friendly and helpful. I think she is a really great asset to Verizon. Thank you very much.
Rose was very efficient, very smart and very fantastic. Makes my phone messing up a pleasure to come in and work with her. Thank her for me very much
Verizon has a 3.4 star rating with 348 reviews.
Verizon is closed now. It will open tomorrow at 10:00 a.m.
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