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Verizon
- Mobile Phones
- Lake Forest, CA
About this business
Location details
23718 El Toro Rd A, Lake Forest, CA 92630, Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | Closed | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I came in to this store because I had an issue with my new iPhone that I needed some assistance with. I gave them my number, was put in the que, and didn’t have to wait long. I was assisted by a guy with glasses named Brian. I had an old iPhone I was trying to activate my number on, should they not be able to assist me with my iPhone 16 problem. Brian used one of the landlines in the store to call who he stated was customer service to help and assist with my iPhone issue. Mind you, they have all my information, verified thro... read more
Regret switched our 3 lines. Worse customer service ever out of all others.
Excellent service, Armando and Austin go out of their way to help with a smile on their face! They helped 4 of us for more than 4 hours and got us the best deal transferring! Thank you!
The people who work at this store would not know how to deliver good customer service- it's whack and takes a Hella long time to even get someone's help
Absolutely the rudest people I have had to deal with. The Assistant Manager, Armando, is incredibly rude. He has no business interacting with the general public let alone being in customer service or relations. An aspiring Manager should know how to reduce conflict. He just kept instigating it! This guy just kept cutting me off and would not allow me to talk. Then, through phsychological projection kept telling me I was cutting him off. Basically, I have been a customer for years and just cannot get service in my area and I ... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.3 star rating with 300 reviews.
When is Verizon open?
Verizon is open now. It will close at 9:00 p.m.
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