Verizon

Brian Larson 

on Google

a week ago

Truly terrible customer service you have to wait forever. Been a customer for 25 years every time I need some help or to change something they often act like they don't know what you're talking about and frequently have to wait an hour or more to talk to someone. 

Bryan Popham 

on Google

3 weeks ago

Read my Google review response from Verizon owner perception was placed blame and I was the one just because I got lied to and no refund false advertising and ignored Only the Lake Street store is an official Verizon store not even this one, but because I did business with a contracted Verizon and not Verizon store when I went through my Verizon, it’s my fault and I’ll still owe the money and no refund for false advertisement, or lie perpetrated by the Fitchburg store and now this one 

Saddam Abdikarim 

on Google

3 weeks ago

I came this Verizon capable time people work before very helpful know they are very rude everything keep telling call costumer service even small things they need change 

Harry Brook 

on Google

4 weeks ago

it was such a bummer to find out on my recent visit that my goto guy ovais doesn't work here nomore, he was the best. but i did get my issue resolved by working with brian. 

Derrik Sovak 

on Google

4 weeks ago

There were TWO reps at your store who were extremely rude, and told me to deal with customer service. They kept trying to make me raise my monthly plan by $25 per month when I was told I could upgrade my phone without changing my plan. It was not very busy and there were at least 6-8 employees just standing around… two of them ganged up on me. The male rep told me to “go to a different carrier if I didn’t like the offers…” The two reps refused to give their names.