This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Verizon
- Mobile Phones
- Lake Zurich, IL
About this business
Visit our store at Lake Zurich for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
668 S Rand Rd, Lake Zurich, IL 60047, Lake Zurich, IL, 60047, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Eric the business representative/ Dan the store manger were AWESOME!!! I was in tru store yesterday for about 8 hours trying to switch from Xfinity mobile back to Verizon, what a total disaster, 8 hours worth. NONE Of this was either one of thier faults, it was all Xfinity and how incompetent they are, NEVER go to Xfinity unless you want to be treated like total garbage!! These guys stuck with the whole process, again 8 hours it took them to get the problem Xfinity created, almost 8 hours of being on the phone with support g... read more
I have always had a good experience at this Lake Zurich location. The reason I am writing this review (my first) today is because Kelsey went above and beyond. Customer service sucks in many places these days. Being in customer service my whole life I needed to shout out that she was the best.
The Verizon store in Lake Zurich is horrible! Stay away! Went in for phone upgrade and was told I had to come in next day because of plan change. Understandable! Went in next day and after waiting my turn about 20 minutes I was told my plan change won't take affect until midnight! Then why tell me to com back next day? They made me appointment for 10am on the next Monday. Went in at exactly 10 am and was told they don't make appointments until 11:00 am. No one in this store knows what they are doing!!!
Zach gets sht DONE! I was having unusual issues transferring service between phones and was only able to get it all resolved at this location, thanks to his tenacity. I don't live that close but am coming here next time I need anything with Verizon.
Great experience getting a new phone at this store! Sales associate Zach was wonderful to work with and I'm so happy with my new phone.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.4 star rating with 210 reviews.
When is Verizon open?
Verizon is closed now. It will open at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com