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Verizon
- Mobile Phones
- Lake Zurich, IL
About this business
Location details
668 S Rand Rd, Lake Zurich, IL 60047, Lake Zurich, IL, 60047, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I went into the LZ location skeptical after reading reviews. I left very satisfied with the service, great attitudes and overall positive experience. Give them a try. Shout out to Zach! Thanks
A bad experience at this store. I bought a new iphone and a new apple watch which was sent for some reason with a bracelet two sizes smaller than I wanted. In the store they were rude, dismissive and uninterested to help me get the righ bracelet. I have been a Verizon Wireless customer for at least 22 years. I had to buy a lower quality bracelet on Amazon and have not been able to wear the one provided since it's very small.
Went in to this store ready to upgrade two phones and was met with attitude, unprofessionalism and snark. When asking Kelsey about available deals and discounts, she responded that she wasn’t the one to talk to and that we would have to reach out to customer service separately. As we were beginning the upgrade process, we were informed that they couldn’t do the data transfer in store, we could go to Apple for help, and they didn’t have to explain anything beyond that. When asking for additional information, she walked away a... read more
I had a really disappointing experience at this Verizon store today. The manager was extremely rude and unprofessional. While we were in the process of buying a new phone — literally about to pay — he insinuated that we were trying to steal it just because we stepped over to grab phone cases first. His tone and attitude were completely unnecessary and made us feel disrespected and uncomfortable.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.3 star rating with 224 reviews.
When is Verizon open?
Verizon is open now. It will close at 8:00 p.m.
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