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Verizon

3.6

About this business

Location details

2387 Sycamore Rd, DeKalb, IL 60115, DeKalb, IL, 60115, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.6372 reviews
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Joseph Perkovich's profile image
Joseph Perkovich 
2 weeks ago

Updated review to reflect store response: perhaps if they put as much time and attention into addressing customer service in store and less time responding here on Google reviews trying to game the review system, they might offer a more robust service. My review stands. the employees are only helpful in the sense that they can sell you things. When it comes to support and account management you are left using the app. I asked how to get the phone in my name on my family account. he said I have to use the app. I said can you ... read more

Dan Rhodes's profile image
Dan Rhodes 
2 weeks ago

Went in to transfer data to new phone 3guys and 5 hours later had No working phone but business was closing for day . 15 min tired into transferring data to new phone new phone went dead had to start all over. They were just using data from one phone to the other with cable way to slow . Why does it take 3 guys to figure out how to transfer data and contact numbers to a new phone and it still not work I went to Best Buy they fixed it with there Verizon guy on hand 1 hour go to Best Buy save your self 5 hours and a headache 

Brittney Nicole's profile image
Brittney Nicole 
3 weeks ago

I came in after work to set up internet for my new apartment and the power was out on the whole block I believe it was Jacob who was kind enough to take down my number to let me know when the power was back on so I could come back. He called me back a little later and I went in and got my internet set up and he was super kind and helpful. Very easy set up in store and at home. When I called with a question an hour later they were still just as kind and patient and willing to help. 

Ted Horton's profile image
Ted Horton 
2 months ago
Kenneth Smith's profile image
Kenneth Smith 
4 months ago

Always changing always an adventure thank you for being here 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.6 star rating with 372 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 10:00 a.m. 

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