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Visit our store at Bayside for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
23-70 Bell Blvd, Queens, NY 11360, Queens, NY, 11360, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 7:00 p.m. | |
Tue | 10:00 a.m. to 5:00 p.m. | |
Wed | 10:00 a.m. to 7:00 p.m. | |
Thu | 10:00 a.m. to 8:00 p.m. | |
Fri | 10:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 8:00 p.m. | |
Sun | 10:00 a.m. to 5:00 p.m. |
I went to this store @the end of June 2025 , I told the representative Jonathan bald black guy maybe 36 years old that I didn’t want him to change anything on my account not my plans nothing well this sales representative changed everything on my account where I had to call into Verizon and get credits and discounts because of the things that he did to my account, but I have noticed that this store every time I go in every few years they got different representatives and then you never see them again. I understand they wanna... read more
Not a good experience !!! Very bad customer service. I took 4 phones with Verizon line and we didn't get the promotions that Which they promised to do. I just moved from the another carrier . And our experience too bad . One of the employee he was so rude when we asked for help . And they threaten me to call police . And they bullied me and my wife. Specially one of employees who laughed loudly When the manager asked us to leave the store. There were lots of people in the store and we felt so insulted !!! And one of the empl... read more
Today, at Verizon, I saw an employee yelling at a couple. They were threatening them. They can’t treat us customers like that.
Some bald guy was disrespectful and they was yellin at us. They didn’t help us and they kicked out the store.
Unfortunately, unpleasant customer service to walk into, arrogant Verizon employee, not helpful, I am the customer they are the sales rep, he didn’t look like he wanted to be there. I wanted to figure out what are the options or what I could do with my account; I have a minor (daughter)on my account and see what he could do, Basically did nothing I walked out. He didn’t ask me for my account information, talk about different type of promotions other options. I am gonna go back and talk to management, or Excel to Verizon comp... read more
Verizon has a 3.1 star rating with 228 reviews.
Verizon is closed now. It will open at 10:00 a.m.
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