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Verizon

3.3

About this business

Visit our store at San Francisco for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

768 Market St, San Francisco, CA 94102, San Francisco, CA, 94102, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
WedClosed
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.3344 reviews
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Brittany McCue's profile image
Brittany McCue 
on Google
2 weeks ago

Customer service was not great. The few times I walked in, most employees seemed reluctant to help. I was also given an estimate for the value of my phone ($830) and later received an email saying the price was significantly reduced (to $75 - a HUGE reduction!). I called Verizon customer service and discovered no one at the location I visited actually applied the promo. I get it - retail totally sucks. My assumption is that these employees are paid pretty low. I feel for them. From reading similar reviews, it seems like some... read more

Wilman Vega's profile image
Wilman Vega 
on Google
2 weeks ago

Gracias por tu amabilidad Joselin 

Kerry Konrad's profile image
Kerry Konrad 
on Google
3 weeks ago

I have serious beef with the manager on duty at this location on the late afternoon of Friday, August 1. Verizon customer service as a company is famously bad but this man truly does not give a blank. I brought in a phone to trade in during a big promotion, heavily advertised on TV. They gave me no choice but to have the phone delivered through Asurion, their insurance company, and told me I had to exchange the old one in store. I selected this as closest and indicated that online. When the Asurion guy came with the new phon... read more

Brice's profile image
Brice 
on Google
3 weeks ago
Larry Brenner's profile image
Larry Brenner 
on Google
a month ago

Janney was very helpful! 

View all google reviews

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.3 star rating with 344 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 9:00 a.m. 

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