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Visit our store at San Francisco for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
768 Market St, San Francisco, CA 94102, San Francisco, CA, 94102, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | Closed | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | 10:00 a.m. to 5:00 p.m. |
Customer service was not great. The few times I walked in, most employees seemed reluctant to help. I was also given an estimate for the value of my phone ($830) and later received an email saying the price was significantly reduced (to $75 - a HUGE reduction!). I called Verizon customer service and discovered no one at the location I visited actually applied the promo. I get it - retail totally sucks. My assumption is that these employees are paid pretty low. I feel for them. From reading similar reviews, it seems like some... read more
Gracias por tu amabilidad Joselin
I have serious beef with the manager on duty at this location on the late afternoon of Friday, August 1. Verizon customer service as a company is famously bad but this man truly does not give a blank. I brought in a phone to trade in during a big promotion, heavily advertised on TV. They gave me no choice but to have the phone delivered through Asurion, their insurance company, and told me I had to exchange the old one in store. I selected this as closest and indicated that online. When the Asurion guy came with the new phon... read more
Janney was very helpful!
Verizon has a 3.3 star rating with 344 reviews.
Verizon is closed now. It will open tomorrow at 9:00 a.m.
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