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Verizon

3.2

About this business

Visit our store at San Francisco for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

768 Market St, San Francisco, CA 94102, San Francisco, CA, 94102, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
WedClosed
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.2334 reviews
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Felix Crafter's profile image
Felix Crafter 
on Google
a month ago

Terrible experience. I tried Verizon for two months last year. I had brought my own phone, and the representative took it without my permission and hid in a back room for 10 minutes. Unnerved, I left and returned the next day to speak with the manager. They assured me they would speak to the representative. I signed up for a business account, by the manager's recommendation. They hooked me by saying I could receive phone service and a laptop sim for $50 a month. The second month came, and the bill was $140, because they said... read more

Jim Hardy's profile image
Jim Hardy 
on Google
a month ago

Extremely rude and unprofessional staff, especially Michael, who seemed completely unaware of the services and promotions they offer. The lack of basic customer service and product knowledge was shocking. I strongly recommend staying away from this place. 

Manish Sirswa's profile image
Manish Sirswa 
on Google
a month ago

Absolutely terrible customer service. Avoid this location if possible. I’ve never had a worse experience at a Verizon store than at the one on 768 Market Street in San Francisco. The employees here are consistently rude, unhelpful, and act like they’re doing you a favor by speaking to you. The store manager is especially dismissive and unprofessional—completely uninterested in solving customer issues or respecting anyone’s time. She acts like customer service is beneath her and sets the tone for the rest of the staff. Be pre... read more

Michael Chaplin's profile image
Michael Chaplin 
on Google
a month ago

They were very courteous about providing service concerning my new cellular internet for my apartment. Basically provided a workspace where I can call the corporate office to take care of the business. 

Michael Wu's profile image
Michael Wu 
on Google
a month ago

Super fast and helpful. Exactly what I was looking for. Thanks Anthony! 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.2 star rating with 334 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 9:00 a.m. 

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