Verizon

Eric “Axelcashevents” Axelton 

on Google

2 weeks ago

Not pleased with the service at this location, was told over the phone that I would need to go to a physical store being a business owner I'm in a position where my Internet is the back bone of this company, and when my work force isn't what I should have is like to get it resolved as cheap as possible. Spent 40$ just to be told that ANY location is for sales only. Any equipment is a over phone issue. Which I'm baffled how I'm having to pay more then Originally quoted amount, for not advertised correctly service. I'd like to... read more

Tanner Burgess 

on Google

3 months ago

Me and my wife just had a great experience at this location and felt the need to share. Ken was the name of our Verizon customer representative, and he was wonderful. I came in today with the intention to replace my old phone due to it not charging anymore and just in general being time for a new phone. Me and my wife were greeted immediately by Ken to assist us this was a huge relief for me (I worked over night and stayed up to go to the Verizon store as soon as they opened). I explained to Ken why we came into the store wh... read more

Nicole Baker 

on Google

6 months ago

Lowgun is the worst and has horrible customer service. I came in requesting assist with my phone service as I had intermittent connection. I had come in the day prior and another rep attempted to assist, thought we had fixed it but to no avail. So I came in requesting assistance the next day and he stated there was nothing he could do to help. I started to message verizon chat for additional support and he told me i needed to leave. I explained that I was attempting to reach support and he told me I needed to leave now. I ex... read more

Boyd Soule 

on Google

6 months ago

Checked in around 3:45 yesterday and there were 2 employees working with customers. At 5:15 I got a text saying I was next in 10 min. I didn't leave the store until 6:15 pm... Worst customer service I've had in a long time. 2 employees were trying to upscale Disney plus to a couple and one would only come out of the back room to check people on who walked in the store. Don't waste your time if there are more than 2 people in the store unless you want meditation time.