Verizon

Jason None 

on Google

a week ago

Verison will always create a problem why you can't access your account. They will hang up on you when you try to cancel your account. Im multiple phone calls in and they always hang up during the call. Zero stars should be available for them! 

Geoffrey Traut 

on Google

2 months ago

The store associates will con you into anything just so they could get a commission 

Jim Hickenbottom 

on Google

4 months ago

Absolutely terrible to get assistance. First when I try to call my Verizon store, it directs me to an 800 number and I get an infuriating chat bot insisting on me telling it what my question is. What is wrong with someone picking up the phone and saying hello! I understand volume of calls but what about just answering the phone! Cannot even dial my Verizon store. It's awful, I think they just don't want to deal with you but they surely love their commissions! Disgusting! Tried weeks later and they won't answer the phone ,how... read more

Joseph Armstrong 

on Google

4 months ago

I ordered a new charger online though the Verizon app. It said the item was in stock at this location. 4 days later my order has not been filled and no one at a cellular provider is capable of answering a phone.....the phone number for the store is for Verizon's automated service and if you are lucky enough to talk to a person who transfers you to the location they won't answer. After 20 years I'm taking my business elsewhere for wireless if this is the customer service I can expect. 

Seth Wilson 

on Google

4 months ago

Been dealing with Verizon via phone, with no resolution to issue they caused, by not honoring the promotion they sold us. Went to this store for assistance and the customer service rep. dialed the same number we've had no success with and disappeared. Issue still not corrected and they threatened to charge us extra fees if we cancelled our plan. Our family plan has been with Verizon for 23 years and this is their "customer service". It's disgraceful.