Verizon's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Verizon

3.5

About this business

Location details

910 W Town Center Blvd, Champaign, IL 61822, Champaign, IL, 61822, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.5549 reviews
Select a rating
Megan Wolf's profile image
Megan Wolf 
2 weeks ago

My 81yo mother was badly scammed at this store. She walked out with a $1,100 phone which she has no idea how to use - she makes calls and texts. In addition to the phone, a salesperson named Matthew sold her a new business line, router, and ~$120 in accessories (which she was led to believe were complimentary). Matthew spoke fast, was high pressure, lied to her, and confused her by reassuring her these additions would save her money. The store manager later tried to make it right by returning some of the money spent on the a... read more

Atlas's profile image
Atlas 
2 weeks ago

Awesome 

AwakenandLive's profile image
AwakenandLive 
a month ago
Mert's profile image
Mert 
a month ago

Even though I had an appointment, I was forced to wait for more than an hour. Other customers in line were also complaining about the long wait times. The employees work extremely slowly, and after helping one customer, many of them disappear into the back room for a long time instead of assisting new customers. This was honestly one of the worst Verizon store experiences I’ve had. My time was completely wasted. At one point, a customer looking to buy an Apple Watch spent nearly two hours at the table while other customers c... read more

Jay Wages's profile image
Jay Wages 
a month ago

I don't like the customer service. The bill is to much. Can't get a copy of final bill🤔 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.5 star rating with 549 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com