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1355 W Main St, Gaylord, MI 49735, Gaylord, MI, 49735, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
We walked into the Verizon store today in Gaylord with hopes of signing in with a new plan. It’s been 25 years since I’ve been with Verizon and so worried I’d never go back but thought I would take the initiative to give them another chance. The customer service and the rep that dealt with us was awful. No manners, no incentive to try to get a deal, and I really don’t wanna go and deal with them again after this episode. I guess we will stay with AT&T.
store manager literally took a nail file under a cleaning cloth to bottom of my phone that I was returning because pixle had many issues. showed me bottom of phone stating normal wear on two day old phone. i looked at my two year old samsung no normal wear. I was talking to a former employee about issue and she told me that manager has taken a file to several phones. (went to iphone pro max) through coorporate store online as I won't ever enter a team wireless store again. store location Iron River MI.
Verizon has a 4.5 star rating with 716 reviews.
Verizon is closed now. It will open at 9:00 a.m.
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