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Verizon

3.4

About this business

Location details

1440 Kapiolani Blvd Ste 100, Honolulu, HI 96814, Honolulu, HI, 96814, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
WedClosed
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.4217 reviews
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Paulina Palacios's profile image
Paulina Palacios 
23 hours ago

Horrible customer service. My daughter went in, is an authorized user and her phone was broken. So she’s 2700 miles away from home with no phone. The ill trained worker said she wasn’t an authorized user. She asked for them to call me and they told her to find someone to help her. She left store asked bystanders to let her use their phone to contact me. I tried calling the store no answer. Called Verizon customer support, they confirmed she is authorized but they couldn’t get through to the store either. What?!? You’ve Got t... read more

Paul Klink's profile image
Paul Klink 
3 weeks ago

Great experience each time I've been at this store 

G Rose's profile image
G Rose 
a month ago

The Verizon Agent in chat is refusing to help me with my internet issue after they told me my Internet Service was hacked. Verizon told me I was a victim of unauthorized MAC Bridging and IP Address Hijacking. All of my search results are coming back to the hackers location at El Prado Estates RV Park in Yuma, AZ. Verizon will not cooperate with Law Enforcement to stop the person hacking Verizon customers. 

Matt T's profile image
Matt T 
a month ago
H Wai's profile image
H Wai 
a month ago

Manager greeted me with discriminatory behavior. From the beginning he was blatantly rude and apparently is comfortable with using racial slurs towards black people and probably other races. All of my Asian colleagues are switching services in solidarity against racism. 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.4 star rating with 217 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m. 

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