Verizon

Uriel Gonzalez 

on Google

3 weeks ago

Try to avoid this store, lacking customer service and most of the time it seems their listening to music on the AirPods than listening to the customer and calling the customer liars. Just avoid this store 

Nam Chi Vu 

on Google

4 weeks ago

I couldn't be more happier with the service at Verizon Moanalua. We had some unpleasant experiences on the phone and other stores, and this whole experience made up for it. All the employees were fantastic. We were greeted at the door, which doesn't always happen. Reg was super helpful and was so patient and empathetic. Not only did we get everything we needed four our new phones, but Reg took it a step further when he saw my kids were tired and hungry and told us to get some food while he processes the order and get our pho... read more

Raymond Mata 

on Google

4 months ago

Phone was low on an excursion, friends phone screen stopped working and we got a new one but they wouldn't let us leave a phone to charge for 10 minutes. I've hit my 10 year mark with Verizon. Seems like people forgot what customer service is. 

Audrey D.F. 

on Google

5 months ago

This store was quite disappointing. I was transferring a line from another carrier to Verizon. Additional fees were not disclosed for this transfer. To top it off, the representative didn’t enter the right information of the phone being transferred where it didn’t activate and transfer over completely. I had to make a call to Verizon and they fixed what was done. I would suggest going elsewhere. 

Ruby Ann Sausal 

on Google

7 months ago

Worst Verizon store we’ve encountered. Associate is very rude and doesn’t know how their system works. I ordered a speaker for pick up and because it was under my name I called their customer service hotline ahead of time that the person that’s going to pick up the item would be my husband. They then told me just bring any documents that can proved that he’s my husband and they can give the item to him. At the store they refused to give the item though he showed them our marriage certificate. So frustrating!