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Verizon
- Mobile Phones
- Mount Pleasant, MI
About this business
Specialties Verizon is one of the largest communication technology companies in the world. Every day, we connect millions of people, companies and communities with our powerful technology. We're using our award-winning networks to make breakthroughs in interactive entertainment, digital media, the Internet of Things and broadband services for customers. Whatever the future looks like, whatever the digital world promises, we will deliver.
Location details
2212 South Mission Street, Mount Pleasant, MI, 48858, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
This was the absolute worse experience I’ve had at a Verizon store. We were sent to this store by the other Verizon store in town on Pickard because their system was having issues and they thought the corporate store on mission could help. The Pickard store is an authorized retailer, NOT corporate. So we go to the corporate store on mission the following day. Finally, after 30 minutes of listening to the office phone ring repeatedly unanswered, only to watch what I assume was another employee walk out of the back room in str... read more
Business response:
Thank you for your honest feedback, Brandon. We're glad you were taken care of but it sounds like we were not at our best. Communicating openly and honestly with all of our customers is our priority. You should always expect professional and fully transparent service from every member of our team. We appreciate your feedback and will continue to improve. Let us know if you need further assistance!
customer service is the pits, 45 min min average time is 1 hr 30 min to get help with something. Been there numerous times same thing.
RecommendedChad is the best and we will never go anywhere else for our Verizon needs! Happy customers!
I came in with a head scratcher of a problem and Alex got it all squared away beautifully. All the staff was courteous and helpful and they all know their stuff. Cellular is a tough industry to work in but this crew has it figured out. Thank you for such a pleasant experience -I wasn’t anticipating it to go so smoothly. Verizon Wireless will have my business!
Had to wait around for over half an hour just for someone to talk to me. No one greets me at the door and checks me in!? Great customer service guys!
Just about the same as any other one of there stores workers just want your money. Don't care how many lies they say to make a sale
I think they are the future! I would love to become part of their team.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.9 star rating with 491 reviews.
When is Verizon open?
Verizon is closed now. It will open at 10:00 a.m.
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