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Veracruz Auto Repair
- Auto Repair
- Richmond, KY
About this business
We are completely dedicated to providing an excellent customer experience. We specialize in all American and Foreign vehicles. We perform all job types big or small.. My lead mechanics have been working and learning about cars for 20+ years. Come visit or call to schedule your estimate today.
Location details
1217 W Main St, Richmond, KY, 40475, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I have used them before and it was ok. This time my car was worse, charged more, then when I questioned the repair, I was lied to, 2 times. When Angel was presented with the facts as well as the owner, and I asked for a partial refund, the story changed again and I was offered free labor but would have to pay for parts to repair what they broke. I don't trust them to touch my vehicle, will never use them again. The mechanic is shady, doesn't talk to the customer before doing repairs that were unwarranted or cost more and the... read more
On our way home from FL to MI our check engine light came on and car engine was sputtering. I called them and they got us in immediately. They scanned the codes and had to replace an oil seal, filled it back up with oil and within 2 hours we were back on the road. Very friendly and knowledgeable and saved the day for us!
Came here with some unexpected issues and angel helped me tremendously! She was so kind and informative. Best prices around as well, I'll never go anywhere else!
Update 03/20: neither us or our warranty company can get ahold of them now It’d be nice if they knew how to communicate. In the 5 weeks they’ve had my vehicle we’ve had to hound them and drive up there to be told the simplest information on my vehicle. They tell us they’ll call us, that they’ll call back, that they’ll give us an update after their lunch and they never do. For a week straight I had to go up there because they were always on lunch. Now I can’t get any kind of information from them, my husband has spent the la... read more
Frequently asked questions about Veracruz Auto Repair
How is Veracruz Auto Repair rated?
Veracruz Auto Repair has a 4.3 star rating with 136 reviews.
When is Veracruz Auto Repair open?
Veracruz Auto Repair is closed now. It will open tomorrow at 8:00 a.m.
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