Veracruz Auto Repair's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Veracruz Auto Repair

4.2

About this business

Location details

1217 W Main St, Richmond, KY, 40475, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
4.2140 reviews
Select a rating
Destiny Robinson's profile image
Destiny Robinson 
on Google
2 weeks ago

Charged me $400 to fix something that didn’t need to be fixed. The issue that I originally came for is still there, which means I now have to take it somewhere else and I’ll be out more money and also had to take off of work for 4 days. Luckily for them, I have a family full of attorneys and have started the legal process.  

Jackie F's profile image
Jackie F 
on Google
3 weeks ago

Don’t trust this place, had vehicle for 6 days and diagnosed it to be the ECU. With a second opinion and a proper diagnostic, just needed a new key programmed… misdiagnosed 

Rebecca Justice's profile image
Rebecca Justice 
on Google
4 weeks ago

The worse shop I’ve ever been o.they charge u for repairs they don’t do. They pocketed $760 from me and said they changed a put new breaks a rotors on my car a wen I picked it up it was making so much noise a whining sound. Took it to another shop an they said there is no way they changed my breaks. There was no padding at all on my breaks. So I had to turn around a pay another $650 for breaks a rotors. They 100 did not do the work they charge for an leave ur car in worse shape so u have to bring it back. Do not go here unle... read more

Jeff Justice's profile image
Jeff Justice 
on Google
4 weeks ago

they charged me $700 to change my front brakes an rotors on my 2018 Corolla at the end of May m, so 3 months ago, an I've had problems since with my breaks, but I took it back the next day cause it was shaking so bad when I tried to stop an grinding noise still when I used my breaks, also a whining noise on outside front tire indicating breaks needed changed still lol. I took it back an said they repaired a break line an charged me another $70. That was 3 months ago, so I’ve been saving up and I finally took it to a reputabl... read more

Kellee Ellis's profile image
Kellee Ellis 
on Google
4 months ago

I have used them before and it was ok. This time my car was worse, charged more, then when I questioned the repair, I was lied to, 2 times. When Angel was presented with the facts as well as the owner, and I asked for a partial refund, the story changed again and I was offered free labor but would have to pay for parts to repair what they broke. I don't trust them to touch my vehicle, will never use them again. The mechanic is shady, doesn't talk to the customer before doing repairs that were unwarranted or cost more and the... read more

View all google reviews

Frequently asked questions about Veracruz Auto Repair

How is Veracruz Auto Repair rated?

Veracruz Auto Repair has a 4.2 star rating with 140 reviews. 

When is Veracruz Auto Repair open?

Veracruz Auto Repair is closed now. It will open at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com