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VCA Lake Shore Animal Hospital
- Healthcare
- Chicago, IL
About this business
Location details
960 W Chicago Ave, Chicago, IL, 60642, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I took my 11 month old terrier here to receive his vaccines post-adoption. The appointment with Dr Diaz was subpar and his demeanor was very condescending and I felt rushed. As a new dog owner I had a lot of question and left the appointment not feeling great about my experience. I was told that since my dog was still a puppy he would receive a heartworm injection lasting 6 months (proheart 6). The vet tech also tried to push two other inoculations on me, but when asked what they were he told me he didn't know. It is now 6 m... read more
Business response:
Morgan, we take your concerns very seriously and sincerely apologize for any miscommunication with regard to your dog's vaccination. It's essential that we're always very thorough and meticulous to make sure that no mix-ups ever occur. We're also sorry that you have not heard back from Dr. Diaz. We can assure you that our team is working day and night to accommodate a large case load of patients while also doing everything we can to be respectful of all Covid-19 guidelines. Please email our hospital manager at Payal.Music@vc... read more
RecommendedI love this VCA. The staff is very friendly and knowledgeable. They ask questions and seem to care. I travel over 10 miles to get to this particular hospital
Business response:
Jonathan, your support and loyalty mean a lot to our team! It's always our pleasure to go above and beyond, and we appreciate you driving out to see us. Thank you, VCA Lake Shore Animal Hospital
Recommended
RecommendedNo one else better than VCA Lakeshore Family! 15 years with Dr. DIAZ, 3-4 pets & still going. It says ALOT when a vet loves his job & the support system he’s chosen! Looking to many more years with VCA!
Business response:
Jennifer, it's been a terrific ride over the last fifteen years! We're sincerely appreciative of your gratitude and appreciation of Dr. Diaz and our team, who promise to always treat your pets like family. Thank you so much!
Good front desk staff, techs and vet.
Dr. Brumfield and the staff know how to treat pets and their owners. So glad we found them.
We and our cats love VCA Lake Shore Animal Hospital and Dr. Brumfield.
Business response:
Marja, we're honored to have your support, and we appreciate you sharing your kind words about Dr. Brumfield and our team!
Frequently asked questions about VCA Lake Shore Animal Hospital
How is VCA Lake Shore Animal Hospital rated?
VCA Lake Shore Animal Hospital has a 3.8 star rating with 276 reviews.
When is VCA Lake Shore Animal Hospital open?
VCA Lake Shore Animal Hospital is closed now. It will open at 8:00 a.m.
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