VCA Canada Alta Vista Specialty and Emergency Veterinary Centre

Bob Tortois 

on Google

6 days ago

Went at about 4AM recently and the staff were so kind to my family’s foster dog. Rachel was especially kind. Thank you! 

Mickey A 

on Google

a week ago

Really disappointed with what seems to be the standard for addressing skunk sprays in Ottawa. My small dog got skunked directly in her face. Her eyes were red and she could hardly open them. She was also huffing, trying to get it out of her nose and mouth. I thoroughly rinsed her eyes at home but they were still so red and she was wheezy so I decided to make the 35 min drive to this emergency clinic. We were asked to wait outside (understandable) and we would be seen soon. My dog was wet from my flushing her eyes and was shi... read more

Ace WD 

on Google

a week ago

My dog required surgery. The consul was good, with the issue and options clearly explained. My dog received excellent care from the team, and post surgery instructions were clear. She is well on the way to recovery and has a puppyish energy again. 

Vanessa Beaudry 

on Google

3 weeks ago

We had to bring our dog, Leo, to the emergency hospital during a very scary and stressful situation. We were extremely worried and didn’t know what was going to happen. From the moment we arrived, the entire team was incredibly professional, compassionate, and kind. They took the time to explain everything to us, answer all of our questions, and keep us updated throughout Leo’s treatment. Even during the most stressful moments, we truly felt that Leo was in good hands. Everyone we met treated him with so much gentleness an... read more

Aliah Fleury 4 

on Google

4 weeks ago

This evening we called with questions regarding our new puppy. Despite us not being current clients, Jay provided us with detailed information, very helpful and kind. Amazed by Jays customer service skills, if we ever have a pet emergency they will be our first stop. Thank you SO much Jay! Highly recommend this vet.