Vault Self Storage

Jessie Star 

on Google

9 months ago

Update: Management reached out to correct my billing issues, verified my account sections and refunded me for the errors. I called on the 1st and confirmed step by step how to submit a cancelation on the app. I was advised that I would need to wait 10 days. I've waited and called several times to confirm. All calls are ignored and the unit is STILL charging to my account. Management if you read this it's unit #1. My call log is listed below. All calls and voicemails have been ignored. 

sunshine always! 

on Google

a year ago

I called to see if I could make an appointment to see the units to determine what size fits my needs as well as how many units I may need. I spoke with the manager who was nice nasty. I asked if I could come look at the units 1st before renting online as I'm a visual person. He stated to me I DONT KNOW WHY THAT'S NECESSARY ITS NEW AT THE BOTTOM OF A BANK AND ITS CLEAN ITS SECURED ETC. That's not how you treat a potential customer who may be renting several units. I sold /have a 5br house I'm moving from and I wanted to see h... read more

Mel Joseph 

on Google

a year ago

Super easy rental princess! I love that the units are controlled by an app. It was easy to get in and out. The units are clean and air conditioned. The owner Jason was also very helpful sand available any time I needed assistance! Would rent again! 

Avalon Lowery 

on Google

a year ago

Ive only just moved into this unit. But i had a bad experience with my previous unit and these guys are amazing! I asked to see the unit and the owners personally came to show me the storage and help me pick the best unit for me. They were very professional and kind. Im so thankful i made the choice to switch to the vault!