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Vantage Strata
- Real Estate
- Dickson, ACT
About this business
Location details
Level 4, ‘DKSN No. 2/23 Challis St, Dickson, ACT, 2602, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Would give 0 if I could. Terrible service. The only time they ever engage is towards the end of the contract when EC members threaten not renew the contract. Once renewed then they go back to doing 0. Tick and flick emails, responses that have nothing to do with the request. I dont know under what rock they look to find the most incompetent underqualified workers, its embarrassing. Stay away if you can or if you buy where they are the property manager, join the EC and vote to change them!
I am leaving this review regarding Vantage Strata based on my direct experience as a lot owner interacting with the company over an extended period. In my experience, the overarching issue has not been a single mistake, but what I would describe as a pattern of institutional indifference to legitimate concerns — particularly where disability-related needs were raised and clearly communicated. On multiple occasions, I made requests that were connected to health and accessibility considerations. These were not vague or casual ... read more
Our complex switched to Vantage from a previous strata company. Both strata used DEFT. The previous one offered a biller initiated direct debit option. Vantage doesn't and even charges higher levies. Furthermore they don't indicate in levy notices that they don't offer biller initiated automatic direct debit payments, so my first billing run went into arrears. They did waive the fee when I told them I was under the impression that the DEFT payment setup was automatic direct debit payments (it isn't), but still no excuse to n... read more
EDIT 15/2: Day 31 of broken gate that is permanently open and still no clear advice to residence. EDIT: 8/2: Thank you for your response. However, directing residents to contact a Strata Manager or General Manager does not address the underlying concern that there has been little visible action or transparent communication regarding ongoing safety and security issues at Manuka Terrace specifically related to the recent alleged arson and now the broken gate that is now permanently open. It is concerning that a response to a p... read more
Frequently asked questions about Vantage Strata
How is Vantage Strata rated?
Vantage Strata has a 3.9 star rating with 230 reviews.
When is Vantage Strata open?
Vantage Strata is closed now. It will open tomorrow at 8:30 a.m.
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