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Vantage Strata
- Real Estate
- Dickson, ACT
About this business
Location details
Level 4, ‘DKSN No. 2/23 Challis St, Dickson, ACT, 2602, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Response of 20 May 2016: Thank you for the offer, I'm unsure Jarrod genuinely has the Authority or meaningful will to implement any actual change to the way residents have to live under Vantage Strata's management of Manuka Terrace. Original post: Yet another disappointing example of poor facilities management by Vantage Strata at Manuka Terrace. The conditions in the Level 3 basement carpark are appalling. Food waste, rubbish and drug paraphernalia have been left sitting in open common areas for well over a week and a half,... read more
Would give 0 if I could. Terrible service. The only time they ever engage is towards the end of the contract when EC members threaten not renew the contract. Once renewed then they go back to doing 0. Tick and flick emails, responses that have nothing to do with the request. I dont know under what rock they look to find the most incompetent underqualified workers, its embarrassing. Stay away if you can or if you buy where they are the property manager, join the EC and vote to change them!
I am leaving this review regarding Vantage Strata based on my direct experience as a lot owner interacting with the company over an extended period. In my experience, the overarching issue has not been a single mistake, but what I would describe as a pattern of institutional indifference to legitimate concerns — particularly where disability-related needs were raised and clearly communicated. On multiple occasions, I made requests that were connected to health and accessibility considerations. These were not vague or casual ... read more
Our complex switched to Vantage from a previous strata company. Both strata used DEFT. The previous one offered a biller initiated direct debit option. Vantage doesn't and even charges higher levies. Furthermore they don't indicate in levy notices that they don't offer biller initiated automatic direct debit payments, so my first billing run went into arrears. They did waive the fee when I told them I was under the impression that the DEFT payment setup was automatic direct debit payments (it isn't), but still no excuse to n... read more
Frequently asked questions about Vantage Strata
How is Vantage Strata rated?
Vantage Strata has a 3.9 star rating with 231 reviews.
When is Vantage Strata open?
Vantage Strata is closed now. It will open at 8:30 a.m.
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