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Vancity

2.9

About this business

Location details

800 Kelly Rd #100, Victoria, BC, V9B 5T6, Canada

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WeekdayScheduleStatus
MonClosed
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 5:00 p.m.
Fri9:30 a.m. to 5:00 p.m.
Sat9:30 a.m. to 3:00 p.m.
SunClosed
2.929 reviews
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C Paisley's profile image
C Paisley 
a week ago

The bank manager at the Langford branch, transferred $20,000 out of my personal account into another joint account without my authorization. This account was emptied out and closed. I have been trying to recover these funds since Feb 20 2026. I have escalated this to the highest internal process within Vancity and I was getting "we are investigating and will respond shortly". updates, but now they have decided to ghost me. I will update this review as I go. Hopefully I will be able to edit this review to a 5 star update, tim... read more

Paul “Harimik” Wolff's profile image
Paul “Harimik” Wolff 
6 months ago

They wont let me close my account because they are worried I won't get paid if I do. Oh I should also mention in 2019 when I signed up they said they would have visa debit cards soon they still do not. 

Courtenay Mosher's profile image
Courtenay Mosher 
9 months ago

Robbie was incredible! He took the time to really explain and break down the entire morgage process and what was available for my husband and myself. He never made me feel like he was bothered when I kept asking so many questions and was so kind and positive! Van city is lucky to have such a warm and welcoming employee! 

Laura W's profile image
Laura W 
11 months ago

Robbie is the guy to see at this location! Great knowledge and attitude! 

Don Descoteau's profile image
Don Descoteau 
a year ago

I come in monthly with a request for a large amount cash for rent and it's never a problem, the staff have been a pleasure to work with. Plus the ease of parking nearby when using the ATM at other times is super handy. 

Frequently asked questions about Vancity

How is Vancity rated?

Vancity has a 2.9 star rating with 29 reviews. 

When is Vancity open?

Vancity is open now. It will close at 5:00 p.m. 

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