Vance Air Force Base-Medical Group

Des Giamarusti 

on Google

a year ago

I tried reaching out to patient advocacy and the girl immediately became rude and defensive after I told her my doctor was being completely dismissive of my pain. I had to remind my doctor why I was at my appointment because my doctor wouldn't acknowledge why I was seeing her. When I called patient advocacy, the girl told me that my my doctor said the tech told her that I was pain free. I overheard the tech brief her just like every other appointment, and she never mentioned anything about me being "pain-free". I was being s... read more

Katy McCain 

on Google

a year ago

So the Doctors and staff of this medical group are great. But the pharmacy is super rude, not helpful and especially not helpful to people who are new to using Tri-care. They expect you to KNOW how it all goes. They will not re-fill them over the phone when they are looking at your profile. You have to hang-up, listen to the phone recording again and then type in all your information...again. I just think that is inefficient and completely rude. In any case, that is why the 3 stars. Like my doctors there, HATE the pharmacy. 

Kevin C 

on Google

a year ago

Great service 

Lane Sullivan 

on Google

a year ago

Docs are nice, but it takes a month to be seen, which is kind of ridiculous. Then I found it my physical therapy referral was never put in the system the day I had my PT appointment.