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Van Lines USA

3.9

About this business

Location details

Hollywood, FL, 33020, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.911 reviews
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Crystal W.'s profile image
Crystal W. 
8 years ago

Beware they hide under the Van Lines umbrella. They are not Better Business Bureau accredited! While my mother was dying in the hospital they changed the time/date 6 times. Then they finally arrived the day after she passed,I explained to them I would be taking less belongings. The original quote was $1,050 so they increased it $400. They videoed everything they were supposed to pack up. So I left them to do their job while I finished upstairs. After they left I walked through the basement and realized they had forgotten an ... read more

Crystal W.'s profile image
Crystal W. 
8 years ago

The company in the picture is not the company that shows up. These people are under the umbrella Van Lines so that they have plenty of Shadows to hide under. They are not Better Business Bureau accredited.... They gave me a quote of 303 cf for $1,050. When they finally showed up I explained I had less things going and they increase the price almost $400. Then they forgot an antique table and chairs and refused to come back and get it. They took a video of the things they were supposed to bring so I'm not sure how they messed... read more

Daniel A.'s profile image
9 years ago

A friend of mine went with Van Lines USA, so I decided to do the same. The guys were pretty amazing. Ivan was super communicative (even during the wee hours at night) throughout the whole process. Brian came by to do an estimate, and was very nice and thorough about the thing. Also kept on telling me that their goal was to make sure *I* don't have to worry about a thing when they were moving. He also recommended I get 4 guys to move instead of 3, which in the end turned out to be one of the best decisions ever. I have a LOT ... read more

Laura L.'s profile image
9 years ago

I just woke up in my new home and just am so happy to have this move completed. I am filling out the customer satisfaction report as requested, because Van Lines USA did a fantastic job. My consulant was very patient and new what he was talking about. The crew was very good and nice as well. They even told me of a really good steak place in town. All in all very good company. My highest regards. 

Charles G.'s profile image
Charles G. 
9 years ago

Overall I had a positive experience using Van Lines USA – Jeff and his crew. I would've given them 5 stars overall but went with 4 because we had originally talked about a 2 man crew but due to some scheduling issues, a 3 man crew showed up instead of a 2 man crew. They were on time as promised and did the move well but I was unexpectedly charged $130/hr for a 3 man crew. Jeff did point out to me a 3 man crew did the job faster than a 2 man crew which was probably valid, but my expectations were already set from before. Not ... read more

Michelle H.'s profile image
Michelle H. 
9 years ago

I was very impressed with the service and the staff overall. I am usually a picky customer, so it's rare that I rate something with a 5 stars :) The crew showed up right on time, they actually brought an additional helper for no extra charge! (I requested to have 2 movers, but 3 showed up, which definitely helped with speeding up the move, and they did not ask for more money, which I thought that was surprisingly nice since I had a certain budget in mind ). They were very professional, brought the right tools, equipment, box... read more

James W.'s profile image
9 years ago

Just hired these guys to do my move. I was worried that paying by the hour, the price could easily run up on me, and that I might regret not going with a mover who ofered me a binding estimate. The reason I did not go with the mover that offered me a binding estimate is because I got bad vibes from him...a gut instinct. So, I took my chance and went with Van Lines Usa. These guys were great! They worked fast, were very nice, and finished right at the minimum 3 hour hire for the whole move. In the end, it came to substantiall... read more

Robert S.'s profile image
9 years ago

Van Lines Usa did a great job! They moved my stuff and I from HollyWood, FL to New York. The whole team was efficient and polite (including putting up with my chatty and "supervisory" dad). All three movers respected our requests on the few boxes marked "fragile" or "do not stack". Every furnishing and dish arrived complete and unscratched. It was impressive how well they worked together. They completed our move in less time then estimated, so we even came in under budget. We especially liked their careful wrapping of our he... read more

Karen J.'s profile image
9 years ago

Moving has never been such a breeze to me. I recently move from Florida to Denver. Everyone from the sales rep to the actual movers where very professional and very helpful. This is the first time I used a moving company so, I had many questions to be answered. They took the time to sit there and explain to me in full details all the requirements needed to achieve a successful move. They even send out one of their rep to my home free of charge. I was able to receive a binding price which guarantees my moving cost. All togeth... read more

Frequently asked questions about Van Lines USA

How is Van Lines USA rated?

Van Lines USA has a 3.9 star rating with 11 reviews. 

When is Van Lines USA open?

Van Lines USA is closed now. It will open tomorrow at 9:00 a.m. 

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