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Van Horn Nissan of Stevens Point

4.8

About this business

Location details

301 Green Ave N, Stevens Point, WI, 54481, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.83,915 reviews
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Zachery E's profile image
Zachery E 
3 weeks ago

I worked with sales Representative ***** at Berman Nissan of Chicago, looking for a safe car to drive more than 40 miles a day 6 days a week for work. We looked at several options, and I was able to test drive all of the models I was interested in. I was able to look at all of the CarFax ***orts on vehicle history to have transparency on each of the vehicles I was interested in. I was able to find a great car thanks to *****, and my hats off to him for making it an easy and informative process in my car buying, even though h... read more

Jeff H's profile image
Jeff H 
3 weeks ago

The service center had our vehicle twice as long as promised. No one returned our calls in three days. We had to physically go there and speak to someone. They said it was ready for pick up, but they had forgotten to do half of the major repairs we took it there for. We spoke to a supervisor who was polite but clearly didn't care we were upset. He simply said our bill is at the cashiers desk, have a good day. Customer communication and support is lacking at Suntrup. 

Jeff H's profile image
Jeff H 
3 weeks ago

The service center had our vehicle twice as long as promised. No one returned our calls in three days. We had to physically go there and speak to someone. They said it was ready for pick up, but they had forgotten to do half of the major repairs we took it there for. We spoke to a supervisor who was polite but clearly didn't care we were upset. He simply said our bill is at the cashiers desk, have a good day. Customer communication and support is lacking at Suntrup. 

Jenifer R's profile image
Jenifer R 
3 weeks ago

Took a 2021 rogue for an oil change nothing wrong with the car prior to the oil change. Next day the car wouldn’t start after awhile got it started and got it to the shop they said oh it’s only a spark plug change just 1 by the way. Next couple days it overheats while my daughter is driving it and blows a gasket. So we clearly had a bad oil change after these series of events, they blamed my daughter and the service manager spoke horrifically to the both us, clearly having issues with woman. But in speaking with several repu... read more

Brian B's profile image
Brian B 
a month ago

Bought a Nissan Frontier (2017) in October 2024. The ad on the internet said it was a certified truck and had a warranty. When going to sign the papers found out that it was an ad that wasnt "supposed to be on the internet". Told to me by the used sales manager. After signing papers and ready to drive off the lot i realized the stereo system wouldnt connect to my phone. After having the sales guy and manager come out they said to go to ******* and buy some sort of adapter. I did that and it still didnt work. I shouldve retur... read more

Tiffany S's profile image
Tiffany S 
a month ago

Id give Zero Stars if I could Our visit to Hanlees Davis Nissan in Davis, **, was one of the worst car-buying experiences we've ever had. I truly regret not walking away, and Ill be warning others to avoid this dealership.Customer service was poor from the start. Over the phone, the *** seemed distracted, ***eatedly asking the same questions and missing basic info even after I explained we lived over 2 hours away and needed clear answers before coming in.When we arrived, a salesperson stood just a few feet from our car, sile... read more

Dustin B's profile image
Dustin B 
a month ago

My wife just got off the phone with David ***** at your Superior Nissan in Fayetteville location. We have been working with the salesman Jimmy. Jimmy has been phenomenal. David is now refusing to sell us the car because we no longer have a trade. We sold it over the weekend. We have cash in hand to put down and can have the money wired from our bank within an hour, and he is refusing to sell my wife the car because we are not financing through him and then in his his exact words “he’s not getting his kick Back” He yelled and... read more

Nicholas A.'s profile image
Nicholas A. 
a month ago

I would not recommend this dealership to anyone. They sold me a truck that per their shop mechanics was not even done being serviced, on the buyers guide it said "slight idle issue" 30 minutes after getting home the engine light came on. Mechanics at vanhorn couldnt figure it out so shipped it to ******** where they said they FELT i had an aftermarket camshaft. Turns out, the camshaft and lifters are bad once I had my private mechanic overlook it. Which the general manager joe told me to stop having other mechanics look at i... read more

Dorothy M's profile image
Dorothy M 
a month ago

We Just bought a Nissan Pathfinder from ****** ***of Nissan in Cookeville. He did an excellent job of explaining everything and taking his time with us. He is very friendly, easy to talk with and he made the purchase go smooth. It is not something l like to do, buying a vehicle, but he made it very pleasent. 

Frequently asked questions about Van Horn Nissan of Stevens Point

How is Van Horn Nissan of Stevens Point rated?

Van Horn Nissan of Stevens Point has a 4.8 star rating with 3,915 reviews. 

When is Van Horn Nissan of Stevens Point open?

Van Horn Nissan of Stevens Point is closed now. It will open on Monday at 9:00 a.m. 

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