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Van GM Parts Center

2.9

About this business

Location details

8585 E Frank Lloyd Wright Blvd, Scottsdale, AZ, 85260, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 3:00 p.m.
SunClosed
2.918 reviews
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Tiger9Racing's profile image
Tiger9Racing 
on Google
4 years ago

Ordered a transmission mount for 08 Sierra, even entered my VIN at their request. They still sent the wrong part. Oh and it has a big made in China sticker on it. I tried to resolve the problem with Matt the parts manager and he goes Bravo 6 Dark. Act like he doesn't know me. The part they sent has no Invoice and it's not in the original GM packaging . It's Not a GM part! They want me to pay for return shipping and restocking fee.🤣 Guess I'll just stick to Amazon. 

Hi There's profile image
Hi There 
on Google
4 years ago

Ordered parts from these people and the were delivered on a Fri. We never got the package. We were told from Fed-Ex to call them and they should replace it through the insurance that they have for shipping but they did not. I had to pay for my parts and shipping again. it was $ 53.96 so something close to that. How can you have replacement insurance up to $100 on your packages and not want to replace it. Poor and bad service. This is the last time with this place I ever buy parts. 

Speaken Truth's profile image
Speaken Truth 
on Google
4 years ago

Ordered parts from these people and the were delivered on a Fri. We never got the package. We were told from Fed-Ex to call them and they should replace it through the insurance that they have for shipping but they did not. I had to pay for my parts and shipping again. it was $ 53.96 so something close to that. How can you have replacement insurance up to $100 on your packages and not want to replace it. Poor and bad service. This is the last time with this place I ever buy parts. 

SY Osborn's profile image
SY Osborn 
on Google
5 years ago

Ordered parts from these people and the were delivered on a Fri. We never got the package. We were told from Fed-Ex to call them and they should replace it through the insurance that they have for shipping but they did not. I had to pay for my parts and shipping again. it was $ 53.96 so something close to that. How can you have replacement insurance up to $100 on your packages and not want to replace it. Poor and bad service. This is the last time with this place I ever buy parts. 

Ash Salem's profile image
Ash Salem 
on Google
5 years ago

Never trust there customer service, they are scam, I called for wrong part they ship it after 3 weeks to correct their mistake, and they ask me to return it back, when I checked the refund it was 15% sticking fee which the customer support told me that I just need to return it and I will get my money back since it was there mistake. Obviously they didn’t refund the full amount and when I called they hang up the phone on me twice. Do Not Waste your money 

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Frequently asked questions about Van GM Parts Center

How is Van GM Parts Center rated?

Van GM Parts Center has a 2.9 star rating with 18 reviews. 

When is Van GM Parts Center open?

Van GM Parts Center is closed now. It will open at 7:00 a.m. 

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