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Valvoline Instant Oil Change
- Automotive
- Chapel Hill, NC
About this business
Location details
1510 E Franklin St, Chapel Hill, NC, 27514, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
In August, I visited a Valvoline in Chapel Hill, NC for a State Inspection. During that visit, an employee broke my hood latch — and admitted it. I notified the company, they emailed me stating they would pay $678.86, which was the quoted cost of the repair. After I had the repair completed (because my hood could not be opened), Valvoline suddenly claimed they only approved payment for a “quote” of $678.86 — not the repair itself, which makes absolutely no sense, since no one pays $678.86 just to receive a quote. They now re... read more
Came in for an inspection, I think they saw that I was a young woman and tried to sell me windshield wipers for $30 each, saying mine did not pass. However, mine were relatively new and had no issues. Once I pushed back and called my boyfriend, suddenly they were able to pass. I’m sure it stems from management rather than the individual, but these predatory practices are horrible.
Thank you all so much for your service and kindness!!! I appreciate your guidance in taking care of my vehicle. Happy Holidays!!
10/10 service. Came in for a quick oil change. When I arrived, it was only him working and 2 cars in front. At first I was apprehensive, but Dave quickly greeted me and asked what service I needed. He was so kind and helpful in making sure I got taken care of in a timely and efficient manner. It was a <20 minute wait on a weekday morning. Only room for improvement is ensuring there’s enough staff to meet everyone’s needs (and help my guy Dave out), I can’t imagine if there were more cars how different the wait would be. 100%... read more
Very fast service, especially for an oil change.
Frequently asked questions about Valvoline Instant Oil Change
How is Valvoline Instant Oil Change rated?
Valvoline Instant Oil Change has a 4.1 star rating with 217 reviews.
When is Valvoline Instant Oil Change open?
Valvoline Instant Oil Change is open now. It will close at 7:00 p.m.
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