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Valvoline Instant Oil Change

4.4

About this business

Founded in 1986, Valvoline Instant Oil Change℠ in Moses Lake is the Quick, Easy and Trusted choice for drive thru oil changes and maintenance services to help you avoid costly and inconvenient breakdowns. We’re the second largest quick lube business in America – with more than 1,070 locations nationwide and growing. 

Location details

770 N Stratford Rd, Moses Lake, WA, 98837, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
4.4330 reviews
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Ralph Brown's profile image
Ralph Brown 
5 years ago

I Showed up for oil change. John (rude) told me to roll up my window for his protection. John did have a mask on. It was 101 outside. isn't it against the law to lock people in a hot car? they should offer a cold drink or something. This was total BS! With John be rude also...... 

Business response:

We apologize for the less than professional service you received from our team member John. It is our intention to provide friendly, reliable service, and we apologize if this was not done. These times feel uncertain for all of us. Our top priority is the safety of our people and guests. We’re taking extra precautions in service centers to keep them as clean and germ-free as possible and limit the touch points with guests, this includes, rolling up the window. We apologize for the wait in the heat, we are trying to service y... read more

David De La Rosa's profile image
David De La Rosa 
5 years ago

Showed up waited in line just like everyone else when it’s finally my turn to pull in they ask me to trade lanes with another driver as he is in a hurry.. they would not change my oil until the other guy had his changed!! Don’t go here !! Drove away!! 

Josh Knopp's profile image
Josh Knopp 
5 years ago

Don’t come to this place! We used this place for years until Saturday and will not ever go back or recommend this place! Had our car serviced less then 1k miles engine seized ! No leaks and didn’t burn oil! Nothing on dipstick! Engine had 50k total miles on it. Don’t trust this place with your Vehicle! And customer service after the fact is horrible... 

Merrilyn Ferebee's profile image
Merrilyn Ferebee 
7 years ago

Have been going here for several years with very good results. Went in a couple of days ago for an oil change and the mgr suggested we needed the oil changed in the transfer case. A couple of days later noticed there was oil leaking out. Took the truck back, and the mgr was off, and the employees were running about. Said there was a crack in the transfer box from over-tightening the bolt. Said to bring it back in the morning when the mgr was there. More oil overnight in the driveway. Roads extremely icy this morning so could... read more

Carlos Molina's profile image
Carlos Molina 
7 years ago

Frequently asked questions about Valvoline Instant Oil Change

How is Valvoline Instant Oil Change rated?

Valvoline Instant Oil Change has a 4.4 star rating with 330 reviews. 

When is Valvoline Instant Oil Change open?

Valvoline Instant Oil Change is closed now. It will open at 7:30 a.m. 

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