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Valvoline Instant Oil Change
- Oil Change Stations
- Raleigh, NC
About this business
Location details
8315 Falls of Neuse Rd, Raleigh, NC, 27615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
The Valvoline on North High St In Columbus broke my car. It barely made it home and had to be towed the next day to a repair shop. Upon inspection they had removed the air filter and installed it in backwards after asking if I wanted it replaced. With installing it backwards dirt was sucked into the MAF sensor causing its failure. Also the new oil filter was leaking and drain plug on finger tight. They have refused to contact me and pay for the very expensive bill. The regional supervisor has not made contact in over a week ... read more
I have been going there for year always friendly and explaining everything they do although just there yesterday and it was taking them a long time and I asked what is the problem and the assistance manager said we can't get the oil plug out and he said you will have to take it to a shop next oil change to get it out and I said is it leaking and he said No when I got home and checked it the plug was leaking so I get a new plug and oil and fix it myself! Cost me twice as much as it should have so when I went back and told him... read more
UNFORTUNATELY my daughter thought this would be a good place to take her car to get her oil changed. They stripped her oil pan, it is now leaking ALL OVER THE DRIVEWAY. Their response was, well your car has a lot of miles so that's why this happened. It's not our fault. You should have it looked at. I went through their process and filed a claim. JUST A WASTE OF TIME. They take no responsibility for not understanding the difference between righty titghty and lefty loosy. Mechanic-ing 101, Don't STRIP THE CUSTOMERS OIL PAN AN... read more
BEWARE!! If I could give zero stars I would but it won't allow me too. My 18 year old son had he's oil changed and Valvoline failed to put the cap back on the reservoir for the coolant. My son's car over heated not to long after leaving Valvoline. I contacted them to notify them of the situation. Since then we were having trouble car always needing coolant and what not. Finally took car into shop to find out the head gasket is blown. Now waiting for a call from management. Will keep you all posted on how they are going to ha... read more
Don’t go here. Potential damage to vehicle and prices way too high. More proof DEI/EEO hiring is a disaster.
I Don't. know why my bad rewiew was not post,,my name Sam Mussa,owner of 3 business Main st.Nyack...very bad costumer service
this place route 59 Nyack Valvoline oil change, costumer service very disappoint,all new people working, maybe sold,I do oil change my 3 cars for about 2 years,every body was nice, on girl was the best(not loser there)they forget to refill my van Freon tank and the van overheated, and the radiator vas damage,(the same day went do Midas next door)I ask if they check the fluid, they say yes, but for my Van was never refill, and because of they mistake cost me $700....they loose another costumer,,watch out you can be next vict... read more
Terrible customer service. Technician had no idea what grade oil I was requesting and said he was to busy to check or ask someone else.
It was my first time getting a drive-thru oil change , so I was a bit apprehensive. I was greeted by a very friendly and professional man named Chris. He took my information went through each step of the oil change in detail. He couldn't have been any nicer!! There were at least 3 men working on my truck, testing my battery and a whole slew of other tests. My cabin air filter was extremely dirty but I said no to them replacing it because I knew my husband could replace much inexpensively. I told Leon the Manager I wasn't goi... read more
Frequently asked questions about Valvoline Instant Oil Change
How is Valvoline Instant Oil Change rated?
Valvoline Instant Oil Change has a 4.3 star rating with 297 reviews.
When is Valvoline Instant Oil Change open?
Valvoline Instant Oil Change is closed now. It will open tomorrow at 8:00 a.m.
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