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Valvoline Instant Oil Change
- Oil Change Stations
- Raleigh, NC
About this business
Location details
8315 Falls of Neuse Rd, Raleigh, NC, 27615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Unfortunately, my partner took our car here to get the oil changed. The Valvoline employee left a cap off and our engine was completely ruined. Communication with Valvoline since then has been awful. Every time we call, we are told we need to talk to the "area manager" who refuses to even return our calls. I guess he can't be bothered. So they ruined our car, won't communicate with us and refuse to make this right. My partner missed 13 days of work due to this issue because he works with his car and this has put us in a terr... read more
Very poor customer service. Skid pan came off shortly after having oil change and they denied responsibility. Took many complaints and phone calls I will never use them again
I love these honest young people who are so willing to help me. Carol the manager did an excellent job explaining everything. They earned my future business today. David was good too.
The Valvoline on North High St In Columbus broke my car. It barely made it home and had to be towed the next day to a repair shop. Upon inspection they had removed the air filter and installed it in backwards after asking if I wanted it replaced. With installing it backwards dirt was sucked into the MAF sensor causing its failure. Also the new oil filter was leaking and drain plug on finger tight. They have refused to contact me and pay for the very expensive bill. The regional supervisor has not made contact in over a week ... read more
BEWARE!! If I could give zero stars I would but it won't allow me too. My 18 year old son had he's oil changed and Valvoline failed to put the cap back on the reservoir for the coolant. My son's car over heated not to long after leaving Valvoline. I contacted them to notify them of the situation. Since then we were having trouble car always needing coolant and what not. Finally took car into shop to find out the head gasket is blown. Now waiting for a call from management. Will keep you all posted on how they are going to ha... read more
I Don't. know why my bad rewiew was not post,,my name Sam Mussa,owner of 3 business Main st.Nyack...very bad costumer service
this place route 59 Nyack Valvoline oil change, costumer service very disappoint,all new people working, maybe sold,I do oil change my 3 cars for about 2 years,every body was nice, on girl was the best(not loser there)they forget to refill my van Freon tank and the van overheated, and the radiator vas damage,(the same day went do Midas next door)I ask if they check the fluid, they say yes, but for my Van was never refill, and because of they mistake cost me $700....they loose another costumer,,watch out you can be next vict... read more
Terrible customer service. Technician had no idea what grade oil I was requesting and said he was to busy to check or ask someone else.
Do not take your car here. They cracked my daughters oil pan and refused to fix it. The are the worst. They don't see the damages they cause. You might not fix this one, but there will be some you will have to fix. I lost money, and you all will too. Reap....
Frequently asked questions about Valvoline Instant Oil Change
How is Valvoline Instant Oil Change rated?
Valvoline Instant Oil Change has a 4.3 star rating with 370 reviews.
When is Valvoline Instant Oil Change open?
Valvoline Instant Oil Change is closed now. It will open tomorrow at 8:00 a.m.
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