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6404 East Whitestown Pkwy, Zionsville, IN, 46075, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 7:00 p.m. | |
Tue | 8:00 a.m. to 7:00 p.m. | |
Wed | 8:00 a.m. to 7:00 p.m. | |
Thu | 8:00 a.m. to 7:00 p.m. | |
Fri | 8:00 a.m. to 7:00 p.m. | |
Sat | 7:30 a.m. to 5:00 p.m. | |
Sun | 10:00 a.m. to 4:00 p.m. |
Went for an oil change in March and everything went well. Friendly service and answered any questions. Well now it’s time for another oil change and I found that the drain plug was put back cross threaded which cause the head of the bolt to be sheered off when removed with hand tools only. Talked with Mike “Regional Manager” and he said it not their fault and it’s a wear issue and refused to listen. Cross threading is an error on the technician and not a wear issue. Will never return and Mike is always unreachable and never ... read more
Business response:
Thank you for reaching out to us with your concerns regarding your recent the drain plug DeWayne. We are sorry that the outcome was not what you were expecting. Please DM us your contact information, and we can request a member of the Management team to contact you!
I noticed a small oil leak after my last change and took it in. It turned out to be a normal wear and tear issue. They replaced my oil plug and redid the oil change for no charge! I have had consistently exceptional service over the last year
Business response:
We're always happy to help, thank you for giving us the opportunity to fix your leak Sherry!
Quick and simple process! I even had time to grab lunch before work! Will be back 😊
Business response:
We appreciate the review, thank you for stopping by Krystal!
They advertise hours however they don't open on time. Employee sitting outside looking at people waiting for them to open after posted opening hour has passed.
Slowest oil change ever. Watched three people in the line beside me pull in , get oil changed and leave! My service alone took almost 25 minutes. Apparently the person in bay 1 was more experienced so choose your line carefully if you go!
I made a return visit today and it was again, a good experience. Special shout out to Lewis who worked on my car. And, Happy International Women's Day to your two female associates who were changing the oil on the car in the bay next to mine! If for no other reason than that, I will be back!
I am here now for the first time and Logan, the manager, is very knowledgeable, friendly, and makes this process easy and quick. He actually gets his hands dirty with his employees. He explains everything gives you options and makes you feel very informed. Cameron is a amazing addition as well. Was fast and accurate. Both Logan and Cameron are all around happy, cheerful, energetic guys. I will forever be a customer now and never go anywhere else. I was in and out in under 20 mins and never left my driver seat. Kudos to the b... read more
Great service. Logan and Cameron were very friendly. I recommend them to everyone!
The staff was so friendly! The service was fast!
Valvoline Instant Oil Change has a 4.3 star rating with 352 reviews.
Valvoline Instant Oil Change is open now. It will close at 7:00 p.m.
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