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Valvoline Instant Oil Change

4.1

About this business

Location details

33700 23 Mile Rd, Chesterfield, MI, 48047, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.1399 reviews
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Marcy G.'s profile image
Marcy G. 
2 years ago

Was taking my car there for regular fluid checks and oil changes. Come to find out they were never checking my transmission fluid they decided I didn't have a dipstick but I did and now I have no transmission and they say they're not responsible because they never did any work on the transmission! They are the experts supposedly they should have known! If your car is important to you don't risk taking it to Valvoline! 

Tina T.'s profile image
Tina T. 
5 years ago

Valvo-LIARS. They stripped my drain plug. I asked to see the video they claimed to have watched to make sure their technician didn't over tighten it or torque it...they refuse to let me or my mechanic see it. Area manager Mike claims to be the highest level of authority in the company. Never had or even heard of this issue and have owned my car for 6 years. My mechanic, Jiffy Lube, Airport Chrystler Jeep, etc. have never done this to my SUV. I merely stopped in 700 miles before next oil change (with my mechanic) to have brak... read more

james54806's profile image
james54806 
6 years ago

the best service, really good guys doing the service, they will take care of you there I will be back there every time I need oil change, thanks guys. 

george_f_little's profile image
george_f_little 
7 years ago

One of the worst franchise oil change places I have ever used. Employee almost damaged my new 2019 Jeep Cherokee oil filter compartment. They are not well trained and the manager Donny Beck refuses to speak about problems or issues. I would stay away if I were you!!!!!! 

George L.'s profile image
George L. 
7 years ago

One of the worst franchise oil change places I have ever used. Employee almost damaged my new 2019 Jeep Cherokee oil filter compartment. They are not well trained and the manager Donny Beck refuses to speak about problems or issues. I would stay away if I were you!!!!!! 

liltank74's profile image
liltank74 
7 years ago

Will never go there again. They are not certified to touch anything. Messed up my transmission by taking fluid out. Will never allow a oil place to touch my vehicle! When called not only store manager Nick but also Corp and the general manager just tell me that it wasn’t their fault! No one but Valvoline has touch the fluid. To be stranded on the side of the freeway. No gears in the transmission. So $65 oil change and fluid check turned into a $1500 transmission change. But it isn’t their fault?!?!?! 

Lesia V.'s profile image
Lesia V. 
7 years ago

I have decided to remove my bad review of Hernando Automotive because it's just not worth letting the owner live rent-free in my head. I will allow karma to take it from here. As for the judge who has no law degree, she may have most of this county fooled, but I'm onto her. 

lesiavalentine's profile image
lesiavalentine 
7 years ago

I have decided to remove my bad review of Hernando Automotive because it's just not worth letting the owner live rent-free in my head. I will allow karma to take it from here. As for the judge who has no law degree, she may have most of this county fooled, but I'm onto her. 

Kimberly R.'s profile image
Kimberly R. 
7 years ago

Bate and Switch Overcharging Service Without Customers Consent! STORE: 3232 EAST CHAPMAN AVE., ORANGE CA I brought my car in for an oil change. Store Assistant Manager, ELI did NOT go over oil grades recommended, nor did he discuss price prior to commencing the service. It was only when I saw $70.00 charge on his computer screen, did I say "how much is this?" By this point, existing motor oil had already been drained. He (ELI) then said he would not finish the oil change--rendering me and my car STRANDED. I had to threaten t... read more

Frequently asked questions about Valvoline Instant Oil Change

How is Valvoline Instant Oil Change rated?

Valvoline Instant Oil Change has a 4.1 star rating with 399 reviews. 

When is Valvoline Instant Oil Change open?

Valvoline Instant Oil Change is open now. It will close at 7:00 p.m.  

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