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Valvoline Instant Oil Change

4.3

About this business

Location details

9923 224th St E, Elk Plain, WA, 98338, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat7:30 a.m. to 6:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.3339 reviews
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Luigy Pesantez's profile image
Luigy Pesantez 
recommend  Recommended
4 years ago

Family told me to come here. so I did and I couldn't be happier The whole team worked amazing! Alex, Dorian, Jordan and Nate were polite the whole time. I will definitely recommend. 

Shelley Dale's profile image
Shelley Dale 
5 years ago

I went in to have an oil change and my transmission fluid stopped off. on the previous monday my truck blew a transmission line and was nearly empty, it holds 11.2 quarts. I changed the line and came in for service. after 45 mins they hadn't even got the skid plate off and said it was problem, mind I had just taken it off and put it back with a socket and iers while laying in the grass. I told them to nevermind and just top off the tranny fluid, he does and told me it was about one half quart low. seriously? I lost that much... read more

Business response:

Hello Shelley, Thank you for contacting Valvoline Customer Care. We are sorry to hear about the poor experience you had during your last visit to this location. We always want to make sure that our stores are always properly trained to make sure that we are provided the best experience for our customers. If you would like to discuss this matter further, please contact us at 800-327-8242 or customercare@valvoline.com. 

Shelley Dale's profile image
Shelley Dale 
5 years ago
Tara Whitmarsh's profile image
Tara Whitmarsh 
5 years ago

After purchasing a Groupon for a synthetic blend (39.50), was made out o be an idiot when I needed to buy the synthetic (49.50). When I asked if I could just pay the $10 difference or refund my original Groupon and buy the correct one I was told no, they don’t fix anything with Groupon and I had to pay another $40 on top of the 39.50 Groupon originally purchased. As a first time customer getting treated like crap will never come here again. Even talked to serene the manager and she could care less on helping fix the situatio... read more

Sheila Bagley's profile image
Sheila Bagley 
recommend  Recommended
5 years ago

very friendly and professional when I drove up to get my vehicle serviced. 

Bill Bradford's profile image
Bill Bradford 
recommend  Recommended
6 years ago

Great service, friendly staff. 

Ariel Hugill's profile image
Ariel Hugill 
6 years ago

Today I had my oil and air filter changed at Valvoline. After a 20 minute wait the tech Josh began asking me the proper questions and one question to note is what I would like my tires filled to. I told them 32 which was the correct tire pressure for my Hyundai Accent. When they began to do the air filter change Josh didn’t know how to properly remove the glove box to get to the filter. Another technician named Zach came over and taught him how to do it. They finished my oil ... Continue Reading 

Frequently asked questions about Valvoline Instant Oil Change

How is Valvoline Instant Oil Change rated?

Valvoline Instant Oil Change has a 4.3 star rating with 339 reviews. 

When is Valvoline Instant Oil Change open?

Valvoline Instant Oil Change is closed now. It will open tomorrow at 8:00 a.m. 

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