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Value City Furniture
- Furniture Stores
- Baldwin, PA
About this business
WHO WE ARE Value City Furniture is a furniture store that has been helping families furnish their homes for over 70 years. Find stylish furniture for your living room, dining room, and bedroom (including mattresses and youth furniture). VCF also offers the largest selection of reclining and power-reclining furniture around! DESIGNER LOOKS COLLECTION Our newest furniture collection, Designer Looks is full of the latest furniture styles at prices that are a lower than anywhere else. We listened to our customers about what thei... read more
Location details
451 Clairton Blvd, Baldwin, PA, 15236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent selections and excellent customer service. The prices there were also quite affordable.
Business response:
Eric, Thank you for your kind words and the shout out to our team! We’ll let them know to keep up the good work! Take care, -MM
Absolutely the worst furniture company to purchase from!! We bought our dinning room set in November when we received the shipment they brought it all damaged with promises to bring new furniture back. The drivers never let the store no they have lost our orders countless times. Every time we call no one knows what's going on it's like we are no body's trying for free furniture. We spend almost 4K on this furniture to be treated this way is ridiculous. They schedule deliveries of the furniture only to call and say they damag... read more
I put a 1-star rating for Value City Furniture because the Value City Furniture in Monroeville ordered a part back in October 20th for my Mom's chair I called and beginning of Summer they said it's been shipped and they should be receiving it early or if not I'll be here by the February 7th they have no other information for me so now we have to wait until the part comes in which is now over four and a half months they ordered another part which could take another 4 to 12 weeks so what we supposed to do I asked why don't the... read more
Business response:
Samantha, We are very sorry that your entertainment center was not put together correctly and that you did not receive the exceptional customer service that we expect regarding the issue. Please email your full name and phone number to social@vcf.com so that we may contact you regarding this issue. Look forward to your response, …See More
Horrible customer service! Worst ive ever seen!! Never before have i went to buy something that they wont sell! Talked to customer service, spoke to the manager, called main store and still nothing!!! Complete idiots. Couldnt sell ice water at the gates of hell.
Business response:
Mike, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If we can address any additional concerns please send an email to social@vcf.com.
It has taken 4 weeks for our furniture to finally be complete. We will never buy furniture from here again. The couch and love seat were both defective when delivered week one. Week 2 they were supposed to both be replaced. Nope not what happened. Only brought a bracket. Week 3 only replaced the couch. Finally week 4 it's all ok after they were late with the delivery. The manager Linda never did return my phone calls. I will never make another purchase from here. Customer service was horrible and they don't care about you on... read more
Business response:
Heather, we regret to hear this was your delivery experience. We apologize for the inconvenience caused. If we can address any additional concerns please send an email to social@vcf.com.
Business response:
Thanks for the 5 stars, Schurita.
I purchased a futon from the Monroeville store, but the delivery was handled by the Robinson store. Beware of the delivery service because they do not do what they say they will. My item was supposed to be delivered and assembled, but the lazy delivery drivers refused to assemble my item because they claimed it would take to long. I was stuck with assembling the futon myself, and now I have to get my delivery fee refunded since they only did half of what they were supposed to do. I will gladly be taking my business elsewhere... read more
Business response:
Matt, we regret to hear we did not provide the service you were expecting. We apologize for the inconvenience. If we can assist further please send an email to SOCIAL@VCF.COM
Frequently asked questions about Value City Furniture
How is Value City Furniture rated?
Value City Furniture has a 4.7 star rating with 2,203 reviews.
When is Value City Furniture open?
Value City Furniture is closed now. It will open tomorrow at 9:00 a.m.
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