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Valley Retina Institute, P.A.
- Healthcare
- McAllen, TX
About this business
World-Class Retina Care - The Valley Retina Institute Welcome to the new home of the Valley Retina Institute. We provide all the same care and the same doctors you’ve come to love from Valley Retina Institute across our Gulf Coast Eye locations! No matter what your retinal issue is, we have experts who can guide you through treatment and recovery. We have a department devoted to clinical research as it relates to eye conditions and innovative treatments, with special emphasis on the retina. Our dedicated research team ... read more
Location details
1309 E Ridge Rd #1, McAllen, TX, 78503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | Closed | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This clinic has way too many patients and needs a better scheduling process. We arrived at 4:00 pm for my mother’s 4:30 pm appointment. At 6:30 p.m. she was still waiting to see the doctor. The clinic isn’t even open anymore and she’s still inside, waiting. The disregard for their patient’s time is ridiculous. Switching her doctor as soon as possible.
I work in a medical clinic and this clinic very much disappointed me. I had an appointment at 2 got there at 1:40 and by 6 was still waiting to see the Doctor. I asked the nurse how much longer and she said 7 more patients ahead so about another 3 hours. I told her I was late to get my kids and without a care said ok I will cancel you. Yet through the 4 hours I had waited the front staff just laughed very loudly and had a dandy ole time while everyone waited hours to be seen. Very very unprofesional but at least we got crack... read more
Canceled my appointment without telling me even after rescheduling. Showed up and the "supervisor" said she listened to the call but threatened to call police because they Canceled without informing a patient and passing the blame. Would suggest going elsewhere for a better experience
Very bad service waited 5 hours to be seen by the doctor (Victor Gonzales ) . This will be my last time I come to this clinic. Time to look for another doctor. You only care about the $ not the patients well being.
Avoid this practice if you can. I've been taking my grandmother her for about 2 years. The average wait time can be 1-2 hours. There are times when we wait in the waiting room for 3 hours to be called. They over schedule consistently and the office often have people standing due to overcrowding. Expect your appointment to be a minimum of 2 hours to possibly 5 hours. I will be filing a complaint with the Texas medical board for the mistreatment of patients and over scheduling.
Frequently asked questions about Valley Retina Institute, P.A.
How is Valley Retina Institute, P.A. rated?
Valley Retina Institute, P.A. has a 2 star rating with 51 reviews.
When is Valley Retina Institute, P.A. open?
Valley Retina Institute, P.A. is closed now. It will open at 8:00 a.m.
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