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Valley Medical Center - Maple Valley Clinic - Urgent Care
- Walk-in Clinics
- Maple Valley, WA
About this business
Location details
26458 Maple Valley Black Diamond Rd SE, Maple Valley, WA, 98038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Today evening (08/18/2025) at 5:30 PM, I visited Urgent Care in Maple Valley. Unfortunately, I experienced very poor customer service from the front desk staff. The lady at the desk immediately said they were not taking any patients at 5:30 PM, without any consideration for the fact that I had come in with pain. She then went on to say they don’t have enough facilities, and if I wanted, she could put me in line to meet the doctor — but mentioned it would be useless since they would just refer me to the emergency department. ... read more
I noticed this business seems to be well organized with systems to charge and run insurance. In the other hand, medically could be better. I’ve been there for 2 or 3 times and I thought it might be depending on the shift. Waiting and visit took 1.5 hours
The care / treatment I received from Dr Sarah Mun and Lisa was awesome . I am so appreciative to have such world class service in our community.
I booked an appointment for July 7th, in early April. I followed up multiple times to see if they had a slot open sooner but I couldn't get one. Today they called me and said the appointment is being rescheduled and the next available appointment is in September. Extremely unprofessional behavior from the doctor, stuff and the medical center. I kept reiterating that I need help urgently, they said I should go to the ER if it was an emergency.
Poor service, inaccurate wait times, staff thats doesn’t know what is going on and a Dr that could not have shown less interest if he tried. Pathetic, waste of time. Go anywhere else.
Frequently asked questions about Valley Medical Center - Maple Valley Clinic - Urgent Care
How is Valley Medical Center - Maple Valley Clinic - Urgent Care rated?
Valley Medical Center - Maple Valley Clinic - Urgent Care has a 3.2 star rating with 97 reviews.
When is Valley Medical Center - Maple Valley Clinic - Urgent Care open?
Valley Medical Center - Maple Valley Clinic - Urgent Care is open now. It will close at 6:00 p.m.
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