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Valley Lexus
- Car Dealers
- Modesto, CA
About this business
As your Modesto Lexus dealer, we serve the Turlock, Stockton and Manteca areas with quality new and used vehicles. Go over our new models and discover our huge inventory of new and used cars and SUVs ranging from hybrid vehicles to performance cars. Find your fit with us. If you already own a Lexus that you’ve bought from us, you know the great feeling you get after visiting our service center. Our techs offer the best car care in the area. We welcome all car owners to visit our service center – you’ll defi... read more
Location details
4701 McHenry Ave, Modesto, CA, 95356, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Had my car towed in to the service department because it would not start (3 other shops could not figure out the issue) after a few days my service advisor *************************** tells me what the issue is and I give the go ahead to fix. They then proceed to tell me that the car just doesnt sound 100 percent and would be another 400$ to see why it doesnt sound 100 percent. As a single mother that just used everything I had to fix the car I couldnt afford that. When I went in to pick up my car with my 2 kids.. it was NOT... read more
Do yourself a favor a avoid this dealership! My wife and I bought a certified used Lexus from them, five weeks later we take it to have a oil change and service. While they have it...they wreck it. An employee of theirs caused over 5k in damages. They quickly isolated put my wife and then put her into a baseline loaner. Now almost 2 weeks later they are being difficult. We lost about a week because the only manager that could do anything for was on vacation. Then they didn't know if they wanted to file an insurance claim or ... read more
Business response:
Valley Lexus acknowledges and accepts responsibility for the damages caused by our former employee. We are working with both our guest and insurance carrier to resolve the situation. The repair process is taking longer than normal, due to we are trying to accomodate our guests requests to have the vehicle repaired above and beyond what normal insurance practices deem acceptable. Unfortunately swapping or replacing vehicles once titled to an individual, is not an option.
We had a terrible experience with Valley Lexus in Modesto with the sales manager Dane M*******. Looks like to me he doesn't like ***** ******. We are a family & friend circle of 100+ here in the Central Valley and I will tell each and everyone of my family members to not go there. That guy is very unprofessional, rude and looks like to be in a power trip. Valley Lexus and higher authorities should fire him and hire friendly, knowledgeable, down to earth Sales Manager.
Frequently asked questions about Valley Lexus
How is Valley Lexus rated?
Valley Lexus has a 4.6 star rating with 909 reviews.
When is Valley Lexus open?
Valley Lexus is closed now. It will open tomorrow at 9:00 a.m.
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