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Valley First
- Finance
- Kamloops, BC
About this business
Location details
100-180 Seymour St, Kamloops, BC, V2C 2E3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
5 stars are for Connie, not only helped me with my issue but is also continuing to do so on her own accord, I know customer service jobs can be rough so I thank you
Very poor security with in the online banking system. Money was withdrawn without authorization in a dual signature account. Their excuse was their online system is not capable of dual transaction online codes. If you are a business owner with more than one person with online access to your account this may not be the financial institution for you. I have been banking at the institution or one of the institutions they have acquired for over 50 years.
Charla made my one star review to almost 5 stars, thanks to her sincere efforts to rectify the errors caused by their back-end/I.T. team. It was a pleasure dealing with her and I appreciated the priority assistance that I received from her. Still missing the one star as their online department has a lot of room for improvement. But that is made up for by their great customer service! Will update to 5-Stars once their online experience improves further.
Customer service is great, I met with Kris Chastko (Financial Advisor), when I first tried to transfer my banking account with them, and he was very helpful, welcoming, and attentive to details in order to help me out to the best of his abilities and he actually did. First impression was definitely awesome and positive. Keep it up
Always have problems logging into their online app, and website. Any other website works fine, and talked with another person i know who uses valley first, and they say the same thing about having problems getting in their bank online
Frequently asked questions about Valley First
How is Valley First rated?
Valley First has a 3 star rating with 21 reviews.
When is Valley First open?
Valley First is closed now. It will open tomorrow at 9:30 a.m.
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