Valley Endocrinology

Valerie E 

on BBB

a month ago

Billing patients who paid the co-payment prior to services rendered. I have been getting bills from Valley Endocrinology since Feb 19, 2024, advising me that I have not paid for services rendered and neither has my insurance company. I contacted insurance, they advised all bills are paid according to insurance industry standards. Every appointment from day one with that doctor, my co-pay was paid at the time service to include my final appointment on Oct 21, 2024.It is Oct 1, 2025, and I have received another bill dated Sept... read more

Taylour L 

on BBB

7 months ago

They do not answer their phones or respond to voicemails. They will call you to tell you that your blood results have come back and it is urgent that you come in to be seen. If you happen to miss this phone call but try to call back within ten minutes you won’t be answered. Their line either rings until you reach their voicemail system or rings until it goes to a busy signal. I have called over 20 times since we received the call that my mother’s blood work came back and was very concerning. They don’t answer, and if they do... read more