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Vacation Homes Only

3.7

About this business

Location details

269 S Beverly Dr # 566, #566, Beverly Hills, CA, 90212, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.764 reviews
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Paul M.'s profile image
Paul M. 
a year ago

This company is a total scam. Total. We reserved with them only to receive a phone call the day of our flight to tell us there was an administrative mistake and our reservation was no longer available. We paid in advance and to save the credit card fees we did a transfer from our bank account. Totally scammed us and that was 3 years ago we lost $6,000 dollars. All they kept telling us was that they owed us the money and they have never refunded the money now three years. Totally a scam company. DO NOT USE THIS COMPANY THEY ... read more

Paul M's profile image
Paul M 
5 years ago

This is a scam company, they left us (7 people ) with no where to stay after we paid for an apartment a year in advance. They now refuse to return our money, they claim they are processing it acting like it's a big deal to return the money we paid them. This company is a scam, do not rent from them, we are pursuing legal action to get our money back. They no longer answer the phone and have blocked our number. Now what prominent business that's a company that treats people fairly would take two months plus to return your mon... read more

Paul M's profile image
Paul M 
5 years ago

We rented a beautiful apartment for 7 people for the week of the 29th of December of 2019, rented almost a year in advance. The day we were getting on the airplane to fly to Hawaii we received an email telling us that due to an administrative error the apartment we had rented was no longer available. We were then offered a studio apartment as a replacement. There was no way 7 people could sleep in a studio with one bathroom, and we found ourselves heading on a vacation of a lifetime, one that we had planned for years, with n... read more

Mike M's profile image
Mike M 
5 years ago

BEWARE AND DONT DO BUSINESS WITH VACATION HOMES ONLY DOT COM!!!! Total scam and fraud, we booked a trip back in October to Maui with family and friends to go at the start of the new year. I have been calling Nick and emailing to get my conformation etc and haven't gotten anything. I have been calling the hotel and they have nothing on their end with our names etc. Luckily I used American Express to pay and was able to dispute the charge and get credited for the charge. Now that's it's been disputed I get 3 emails from Vacati... read more

John's profile image
John 
5 years ago

Similar to many of the other reviewers, I was defrauded by Vacation Homes Only. I signed a contract for an ocean front unit which they claimed three different times was verified - it was all lies. The day before check in they informed me that my rental was no loner available and shifted me to an inferior unit. Months later I am still waiting for compensation - even though clause #5 of my contract states that if the rental is cancelled I am due a full refund. Do yourself a favor and avoid this outfit. All the proof you need i... read more

Business response:

It is sad how people abuse the internet and expose themselves to Internet Libel, defamation, and Slander. Mr. Mannix we are formally notifying you here that remove the words defrauded from your review within 3-5 business days or you will face legal action. Mr. Mannix had a unit reserved that we had a problem with and a mistake was made on our administrative side, which we take full responsibility for. We replaced the existing unit with another five-star resort at the Westin Kaanapali also Owned by the Marriott, just up the b... read more

Johnny D's profile image
Johnny D 
5 years ago

I really don't understand why there aren't better reviews for this company. Their process is very straight-forward and would make anyone uncomfortable (I know I was the first time I found and used them). However, after getting through the first trip (2 adult & 2 kids in Ko Olina Oahu), I do not even flinch at the up front cost and need to pay in full early because I know what to expect when we land and check-in. Nicholas at VHO has been incredibly helpful, super responsive, and strives for excellence with his ********. Maybe... read more

Rebecca B's profile image
Rebecca B 
5 years ago

This company is a TOTAL SCAM!!!!!!! Please if anyone wants to hear a voice recorded conversation with Nicolas as to why your name isn't on your reservation, or the days you paid in full weeks before were "overbooked", then to be told that your money is going to be refunded immediately and wasn't, PLEASE call me! We ended up having to do a charge back because we haven't seen the money. If you are interested in the details of this transaction, please click on the link to the rip-off report. https://www.ripoffreport.com/report... read more

Mark P's profile image
Mark P 
6 years ago

BEWARE!!!!! BEWARE!!!!! BEWARE!!!!!! Do not give this company your credit card information to have them send you a contract they force you to sign or your card will be charged $500 without them even telling you and it's non-refundable unless you sign to go with them. Yes there booking prices are low, but who knows if you even get your room when you arrive. It's been almost a month now these people promised to refund me, and I've been more than patient. I filled out there refund form more than 2 weeks ago and my bank still ha... read more

Business response:

As you can see from this persons writing they are going all out to try to damage our reputation out of anger and actually simple impatience with our refund process. *Yes, this bashing is about the timing of an undisputed refund that was due, and we communicated was due in writing. There was never any dispute regarding a refund due to them and they were sent documenting their refund authorization. *(So just more of the abuse of the Internet review process to damage reputations.) Technically, they put down a good faith non-re... read more

Cindi R's profile image
Cindi R 
6 years ago

I'm only giving one star because there was communication albeit "Lip *******". I paid in full for a seven-night December 2018 trip to Newport Coast Villas months prior to going through Nicholas, an online broker at When we arrived at the hotel, we were told there was a problem with the reservation. We had it for only six of the seven nights. We would have to leave the night after we got there. I was in constant communication with Nicholas, my contact, from this website and he PROMISED it would be resolved. Needless to say, I... read more

Business response:

This Dear client of ours Checked in and out of her unit without incident. There were some issues behind the scenes that did not concern her but that she got unnecessarily involved with instead of letting us handle everything as we told her we were doing. As she will admit, her help was never needed as we handled everything as we told her we would all along. She was simply experiencing a bit of travel anxiety. Bottom line, is that she checked-in and out and had a wonderful vacation with her family in a 2bedroom Luxury Villa... read more

Frequently asked questions about Vacation Homes Only

How is Vacation Homes Only rated?

Vacation Homes Only has a 3.7 star rating with 64 reviews. 

When is Vacation Homes Only open?

Vacation Homes Only is open now. It will close at 6:00 p.m.  

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