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Vacasa

3.3

About this business

Location details

Portland, OR, 97209, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.3893 reviews
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Mary V's profile image
Mary V 
2 weeks ago

Our niece graduated from psu and we all stayed at this gem of a house. Completely private, including gates with plenty of parking. One night we watched a movie on the huge outdoor projector, fun! Home had laundry room and one large bedroom & bathroom downstairs with the game room! Had a fun game of poker for the adults and plenty of games for the littles. Includes foosball, pool table and an arcade video game. Upstairs had 4 more bedrooms, each room has a tv and 1 bathroom. The kitchen was average but dining area was tiny (o... read more

Cheri Harrison's profile image
Cheri Harrison 
a month ago

We rented a property in Mosier, OR via AirBnB. It was in poor condition, unclean, and generally unpleasant. Only some of the bedroom windows had coverings, some beds didnt even have sheets on them, dead bugs, cobwebs, dust, dirty pans in the cupboard, and the general condition of the home was rundown. The hot water heater was enough to support one 10-15 min shower for a home that "sleeps 10". Bright spot was the location and the deck. Initially they were very responsive, but when we discovered more issues and asked to be con... read more

Cash Lewis's profile image
Cash Lewis 
a month ago

This was the worst trip and of all weekends Mother’s Day. Whaleshead resort north of brookings really went down hill when these people took over. Vacasa is a joke. They door lock was broke so when we arrived after 1 hour wait I broke into a window. The glass out of the microwave is broke. The cabin needed cleaned bad. The hot tub wasn’t cleaned there was sand all over the bottom and it stunk bad. All the blinds were broke. Hot water lasts 10 min if you’re lucky. And both days I woke up to ants everywhere in the cabin. Stay a... read more

Alicia Hammersmith's profile image
Alicia Hammersmith 
2 months ago

DO NOT RECOMMEND booking any property managed by Vacasa. We were supposed to stay in a unit managed by them in July, but upon arriving at the unit, we immediately noticed how dirty it was. When you open the front door, you have to walk up a flight of stairs because the unit starts on the second floor. We didn’t even need to walk up the stairs to see how dirty it was. There was grass all over the steps. We hoped that was a fluke and everything else would be fine, but sadly that was not the case. The entire unit was dirty. The... read more

Kimberly Wyckoff's profile image
Kimberly Wyckoff 
2 months ago

As a property owner attempting to use Vacasa’s management services, my experience was extremely disappointing. After months of delays, poor communication, and substandard service, my listing was never completed. I declined to move forward and was assured the account would be closed and fees waived. Over four years later now I received a collections notice. Their level of disorganization and lack of follow-through can create long term issues for property owners, as I’m experiencing now. I would strongly caution anyone conside... read more

Frequently asked questions about Vacasa

How is Vacasa rated?

Vacasa has a 3.3 star rating with 893 reviews. 

When is Vacasa open?

Vacasa is closed now. It will open tomorrow at 9:00 a.m. 

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