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Vacasa
- Vacation Rentals
- Portland, OR
About this business
Location details
Portland, OR, 97209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I got totally screwed by these people. I had to make a cancelation, which was only one day past the deadline and there was Zero accommodation or understanding of my situation. This also was crazy to do because it was Family Weekend at my son's University and all hotels and Airbnb's were going for over 2 times what I paid for this. But Yes, I lost $600. Never stayed there; will Never stay at a Vacasa property.
If I could give Vacasa zero stars for service, I would. It's almost impossible to chat with a live person. Then when you do get a live person, they read from a script and don't care about your issue. We rented a place in Trinidad California. The price for 2 nights was $980 (so not cheap). After spending one night there, we observed that a rodent had been in our Unit. It attempted to eat a banana and an apple that was in a plastic bag with other apples on our countertop. The rodent also defecated on the countertop. We immedia... read more
Upcoming stay and needed to cancel due to illness and was told needed to cancel 30days in advance. Very dismissive and obviously money hungry company. The birthday trip will go to waste along with flight fir hubby and myself also they directed me to call front desk of resort to try and reschedule but they don't have the number to the property that THEY manage! After searching google for a long while I located and called to make changes and was informed to call Vacasa.. went round and round until my head started to hurt .. An... read more
If I could give Vacasa zero stars for service, I would. It's almost impossible to chat with a live person. Then when you do get a live person, they read from a script and don't care about your issue. We rented a place in Trinidad California. The price for 2 nights was $980 (so not cheap). After spending one night there, we observed that a rodent had been in our Unit. It attempted to eat a banana and an apple that was in a plastic bag with other apples on our countertop. The rodent also defecated on the countertop. We immedia... read more
The worst company ever! I tried to get their services for 2 properties that I have, one in Blue Ridge, GA and another one in Cape Coral, FL and I was contacted by Ty the Sales Rep. And she was nice as a person, but nothing that she told me was true, I waited almost 3 weeks for the team to go there and take pictures of the property and do the cleaning and the Onboarding process, somebody else was supposed to be my point of contract and that person never showed up nor called me or reached out to me in any way, I also requested... read more
Frequently asked questions about Vacasa
How is Vacasa rated?
Vacasa has a 3.4 star rating with 865 reviews.
When is Vacasa open?
Vacasa is closed now. It will open at 9:00 a.m.
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