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Vacasa
- Vacation Rentals
- Portland, OR
About this business
Location details
Portland, OR, 97209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The worst company ever!
The management on the Oregon Coast is absolutely horrible. The managers named Patrick Ryan and Vanessa Shiels deliver horrendous service, do not care about a quick response, and are cold. I hope Vacasa removes these managers completely from the company as they only give 1 star experiences every time I try to stay with Vacasa. They both act like they don't care and take forever to respond or resolve anything.
They may be a great company, but it wasn’t in my experience. Empty platitudes after the fact doesn’t change anything, I’m still reminded every time I open my formerly new oven and see how they used oven cleaner and steel wool and ruined the glass door and ceramic self cleaning inside. 😩 used Vacasa as our property manager.
BEWARE BEWARE of this company. We considered using them to lease out our Austin Tx property. We met with a lady for about an hour. After telling her we were not ready to move forward we would let them know. We never used their services nor signed anything. The lady took it upon herself to start ordering permits from the City of Austin which we had no idea. Now they are sending us an invoice for these permits. We have called this company numerous times and they always say they will take care of it but it never happens. There ... read more
Updated: We did try to contact Vacasa numerous times. There is no way to contact the headquarters, hence the review being our only avenue to complain and share our bad experience. We left expensive hair tools in the home we rented and they were not returned to us. The local team admitted to finding them the day we moved out and then after 4 months of communication about getting them back, said they were not there. Someone stole our items. Not acceptable. We realize our mistake at leaving them but if found, they need to be re... read more
Frequently asked questions about Vacasa
How is Vacasa rated?
Vacasa has a 3.4 star rating with 860 reviews.
When is Vacasa open?
Vacasa is closed now. It will open on Monday at 9:00 a.m.
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