UVA Health Family and Sports Medicine Bristow

Patricia Estep 

on Google

a week ago

Front window staff is extremely rude and short. Horrible. If you don’t want to be there and deal with people get another job. And then, the front window lady went outside and took a phone call and sat right outside the door cussing on the phone and all the patients in the waiting room could hear her through the door. Professional. 

john blyth 

on Google

2 years ago

The front desk lady seems to believe she runs the entire establishment, often speaking out of turn. The front desk gentleman, displaying all the charm of a stubborn mule, seems to lack basic interpersonal skills. Their behavior is so unprofessional that they might be better off staying at home. While I hold immense respect for healthcare workers, especially after the pandemic, encountering individuals like these makes me question the credibility of these institutions. Telling us, "We don't work there, how are we supposed to ... read more

jerry 

on Google

2 years ago

This facility does NOT care about patient health. They refused to see me even with an appointment. The reception staff are rude and could care less about trying to help people in pain. The Urgent care will try ANYTHING to avoid treating patients. Apparently, none of the doctors on site are trained to actually treat patients and will refer everyone to the ER. Do not waste your time or mental health. 

Denise Yingling 

on Google

2 years ago

Absolutely the worst experience. They don't return calls. They don't communicate. When you finally get a appointment scheduled they reschedule or give you 10 different numbers and nobody will commit to helping you. The doctors don't return messages or help with referrals.