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UT Federal Credit Union
- Credit Unions
- Knoxville, TN
About this business
Specialties Mortgages Automobile Loans Personal Loans Credit Cards Safe Deposit Boxes Checking Accounts Savings Accounts Insurance Products Full Business Suite History Established in 1969. UT Federal Credit Union was chartered on May 15, 1969, in Knoxville, TN. We were founded on the philosophy that a credit union is a financial cooperative owned by members who share a common interest such as work, education or association. The heart of a credit union is its membership and as such seeks to encourage savings, provide members ... read more
Location details
9700 Kingston Pike #24, 9700 Kingston Pike, Ste 24, Knoxville, TN, 37922, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I have been a client for 40 years. This has been an excellent bank/credit union. I have had a mortgage through them, still have checking and saving accounts. The service always has been excellent technically and also very friendly.
Been with UTFCU about 14 years. We have utilized them as our primary bank and for a loan or two. Customer service has been good. Never had any significant complaints. One of my bigger issues was resolved once they solved the compatibility issues with our debit card and google pay several years ago. The banking app has been super convenient as well.
Poor customer service. Spoken to very rudely then when I told the attitude wasn’t necessary, she acted like she didn’t have one. I understand that policies are in place for a reason but there is a way to speak to people and unfortunately, few employees know how to.
Quick service, professional and knowledgeable staff, no issues.
This has been our primary "bank" since 1999 when we moved to town. Literally, the only complaint we have ever had is the length of hold they place on checks deposited from business checks from outside institutions. Even then, they worked hard to offer us a way to have a line of credit that would cover that situation if needed. My husband was self-employed at the time, so it was our income being held up. We have always received great care and customer service. Sheena in the west branch is a rock star as far as making you feel... read more
Frequently asked questions about UT Federal Credit Union
How is UT Federal Credit Union rated?
UT Federal Credit Union has a 3.6 star rating with 17 reviews.
When is UT Federal Credit Union open?
UT Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m.
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