This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
UT Federal Credit Union
- Credit Unions
- Knoxville, TN
About this business
Specialties Mortgages Automobile Loans Personal Loans Credit Cards Safe Deposit Boxes Checking Accounts Savings Accounts Insurance Products Full Business Suite History Established in 1969. UT Federal Credit Union was chartered on May 15, 1969, in Knoxville, TN. We were founded on the philosophy that a credit union is a financial cooperative owned by members who share a common interest such as work, education or association. The heart of a credit union is its membership and as such seeks to encourage savings, provide members ... read more
Location details
9700 Kingston Pike #24, 9700 Kingston Pike, Ste 24, Knoxville, TN, 37922, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I had the pleasure of working with Julie Poole as our mortgage loan originator, and I couldn’t be more impressed with her professionalism and dedication. We were on a tight timeline, having found a home online that we wanted to make an offer on, and we needed to get our loan application in progress before heading out on a 12-hour drive to see the property. Julie went above and beyond to help us. Even though our meeting was late in the day, she efficiently reviewed and entered all of our documents into the system, making sure... read more
I have been a client for 40 years. This has been an excellent bank/credit union. I have had a mortgage through them, still have checking and saving accounts. The service always has been excellent technically and also very friendly.
Been with UTFCU about 14 years. We have utilized them as our primary bank and for a loan or two. Customer service has been good. Never had any significant complaints. One of my bigger issues was resolved once they solved the compatibility issues with our debit card and google pay several years ago. The banking app has been super convenient as well.
Poor customer service. Spoken to very rudely then when I told the attitude wasn’t necessary, she acted like she didn’t have one. I understand that policies are in place for a reason but there is a way to speak to people and unfortunately, few employees know how to.
Frequently asked questions about UT Federal Credit Union
How is UT Federal Credit Union rated?
UT Federal Credit Union has a 3.5 star rating with 19 reviews.
When is UT Federal Credit Union open?
UT Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com