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Usagencies Insurance

4.4

About this business

Location details

2820 Louisville Ave Ste 118, Ste 118, Monroe, LA, 71201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.448 reviews
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Ashley Johnson's profile image
Ashley Johnson 
on Google
2 weeks ago

Horrible. Goggle says they open up at 9 a.m come at they never hear. Parking lot full of people trying to pay their insurance or get insurance and no one is here. It’s 9:40 still no one is here. 

SHARON WILLIAMA's profile image
SHARON WILLIAMA 
on Google
2 months ago

Right now only one person in here!!!! She had to call someone to walk her through creating a policy!!!! Why is she here alone? Makes no sense! While the others sit and wait and listen to her be trained on speaker over the damn phone. That’s the reason for the rating! Where are the rest of the employees to help her! 

Treniece's profile image
Treniece 
on Google
2 months ago

As soon as I have the time to switch companies I am because of customer service recieved! I called because they are not chasing the lien holder address on the policy as instructed! It’s been 3 weeks and still haven’t. The lady I talked to on the phone yesterday had an attitude and when I asked to speak to someone else she hung up and said bye! Wasted my lunch break and I was not rider to her at all! I hope there is a social media page as well because I’m definitely going there too and leave a review. Address is still not upd... read more

Annie James's profile image
Annie James 
on Google
a year ago
Lashonda Rose's profile image
Lashonda Rose 
on Google
a year ago

They have served me very well over the years. 

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Frequently asked questions about Usagencies Insurance

How is Usagencies Insurance rated?

Usagencies Insurance has a 4.4 star rating with 48 reviews. 

When is Usagencies Insurance open?

Usagencies Insurance is closed now. It will open tomorrow at 9:00 a.m. 

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