USA Storage Centers - Monroe

Mike Cornell 

on Google

3 weeks ago

This is by far the WORST storage facility I have ever dealt with. Rented two units 2 days ago. Arrived to find gate code didn’t work. Waited on hold for 30 min to speak with someone to get another code. Got inside and the unit number they gave me does not exist. Spent another 45 minutes searching the entire facility for the unit that does not exist. Called again and waited another 30 min to speak with someone and they sent a message to the property manager for them to contact me as I was sitting there with a moving truck ful... read more

Desiree Lee 

on Google

5 months ago

This facility was broken into. That’s not the issue, the issue is the company refuses to communicate. I’ve left message after message, email after email and no response from their corporate office or insurance company about my STOLEN PROPERTY. It’s been over a month and NOTHING! No response, no call, no email. Just playing the waiting game on my hard earned things that they seem like they don’t want to replace. I WOULD NOT recommend this place. RUN AWAY, don’t walk. You’ll move and won’t have anything you actually put in the... read more

Laura Steele 

on Google

6 months ago

Needed a storage unit immediately. Went online and selected USA storage. Easy application and received a confirmation almost immediately. Contacted the number for details and payment and spoke to Camille. Ms. Camille was so polite, professional, explained everything in detail and I was able to pay for and get a unit in almost no time! Bravo Camille and USA storage for making a difficult time a little easier! 

Victoria Kirkland 

on Google

9 months ago

Very happy with my experience and they have very friendly and helpful staff 

Delaney Kilgore 

on Google

a year ago

I wasn't aware that the Monroe location is a remote location meaning everything is done over the phone. It probably should be posted on the door/window. Otherwise, Dawn was very professionally polite and very knowledgeable.